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Case Studies > Los Angeles Implements IPS Group's Solar-Powered Parking Meters to Enhance Revenue and Efficiency

Los Angeles Implements IPS Group's Solar-Powered Parking Meters to Enhance Revenue and Efficiency

Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • IPS Coin and Card Single-Space Meters
  • IPS Solar-Powered Meter Mechanisms
  • IPS Web-Based Management System
Tech Stack
  • Wireless Connectivity
  • Solar Power Technology
  • Credit Card Payment Integration
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Revenue Growth
  • Customer Satisfaction
  • Environmental Impact Reduction
Technology Category
  • Functional Applications - Remote Monitoring & Control Systems
  • Networks & Connectivity - Wireless Local Area Network
Applicable Industries
  • Cities & Municipalities
Applicable Functions
  • Facility Management
  • Business Operation
Use Cases
  • Smart City Operations
  • Building Automation & Control
  • Remote Asset Management
Services
  • System Integration
  • Software Design & Engineering Services
About The Customer
The customer in this case study is the city of Los Angeles, a major urban center in the United States with a population of 3.8 million. Known for its car culture, Los Angeles has a significant demand for on-street parking. The city government, led by the Los Angeles Department of Transportation (LADOT), is responsible for managing the city's parking infrastructure. The city faced challenges with its outdated parking meters, which were not only unreliable but also limited in payment options, accepting only coins. This situation was causing revenue losses and dissatisfaction among the public. The city was looking for a solution that would modernize its parking system, improve user convenience, and increase revenue without incurring significant upfront costs.
The Challenge
In Los Angeles, the outdated and unreliable parking meters were causing significant revenue loss for the city. The existing meters only accepted coins, which was inconvenient for users, especially after a recent rate increase. The city needed to upgrade to a more efficient system that could accept credit card payments. However, the primary challenge was the lack of funds for such an upgrade. The city needed a solution that would not require major upfront capital expenses but would still guarantee efficiency, increased revenue, and public support.
The Solution
The city of Los Angeles partnered with IPS Group to implement a lease-to-own contract for new single-space parking meters that accept both coins and credit cards. This public-private partnership allowed the city to upgrade its parking infrastructure without upfront costs. The new IPS meters were installed in the existing single-space meter housings, which saved on demolition and installation costs. The meters are solar-powered, enhancing sustainability, and are wirelessly connected to the LADOT, providing real-time data on meter status and needed repairs. This connectivity allows for proactive maintenance, reducing downtime and increasing reliability. The new meters also offer users the convenience of paying with credit cards, which encourages longer parking durations and increases revenue. The installation of 10,000 meters was completed in 12 weeks, and the increased revenue from these meters was used to pay for the technology.
Operational Impact
  • The new IPS meters operated at greater than 99% uptime, significantly improving reliability.
  • Citywide complaints to the hotline were reduced by 55%, indicating increased customer satisfaction.
  • Parking meter citations increased by 15%, reflecting improved enforcement and compliance.
  • Contested citations decreased by 75%, suggesting clearer and more reliable parking operations.
  • Credit card payments accounted for more than a third of the revenue, demonstrating the effectiveness of the new payment options.
Quantitative Benefit
  • The new meter technology generated an additional $230,000 in one month, nearly doubling the city's original net revenue estimate.
  • The initial 10,000 IPS meters installed in Los Angeles led to a yearly net increase of $1 to $1.5 million.
  • The solar-powered meters keep approximately 60,000 AA batteries out of the dump each year.

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