Magna reduces risk and saves support costs with Actian Services and Enterprise Management Service (EMS)
Customer Company Size
Large Corporate
Region
- Europe
Country
- United Kingdom
Product
- Actian’s Enterprise Management Service (EMS)
- Actian’s Enterprise Management Appliance (EMA)
- MAGIC application
Tech Stack
- Actian Ingres
- Actian OpenROAD
- Linux
- TRU64 UNIX operating system
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries
- Automotive
Applicable Functions
- Discrete Manufacturing
Use Cases
- Manufacturing System Automation
- Predictive Maintenance
Services
- System Integration
- Cloud Planning, Design & Implementation Services
About The Customer
Magna is a leading global automotive supplier with 313 manufacturing operations and 88 product development, engineering, and sales centres in 29 countries. The company has over 118,000 employees who are focused on delivering superior value to their customers through innovative processes built on World Class Manufacturing processes. Magna's product capabilities include body, chassis, interiors, exteriors, seating, powertrain, electronics, mirrors, closures and roof systems and modules, as well as complete vehicle engineering and contract manufacturing. They supply parts to car companies such as BMW, Bentley, and Land Rover.
The Challenge
Magna, a leading global automotive supplier, had built a successful application called MAGIC that manages their complete production line as they manufacture and supply parts to car companies such as BMW, Bentley, and Land Rover. The application runs on Actian Ingres and Actian OpenROAD. However, Magna had limited internal resources to manage and monitor MAGIC, and they were looking to outsource this to a third party. The previous management of the application was done by Computacenter.
The Solution
Magna decided to outsource the monitoring and support of their MAGIC application to Actian. Actian Services now proactively monitors the company’s Ingres and OpenROAD instances (production and disaster recovery) as well as the MAGIC application using Actian’s Enterprise Management Service (EMS) which is based on using Actian’s Enterprise Management Appliance (EMA). Actian’s EMA was installed on the Magna Intranet using a suitably pre-existing x86 server that supports Linux onsite at Magna’s business premises in Redditch, UK, backed up with remote monitoring and support. The EMA provides a single interface for monitoring Ingres and OpenROAD, provides email/SMS alerts and have the built-in capability to work with parameters such as working hours, SLAs and escalation procedures. Actian’s EMA also incorporates an Ingres database to collect performance data to provide Magna with long-term “trend analysis” data.
Operational Impact
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