Maintaining powerful connections
Customer Company Size
SME
Region
- Europe
Country
- Switzerland
Product
- EcoStruxure Facility Expert
Tech Stack
- Cloud-based software
- Mobile Application
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Electronics
Applicable Functions
- Maintenance
- Business Operation
Use Cases
- Asset Health Management (AHM)
- Predictive Maintenance
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Flückiger Électricité is a specialist in electrical installations and engineering from the Neuchatel region of Switzerland. It designs and installs electrical systems from low- to medium-voltage. Its clients include a number of pharmaceutical and watch manufacturing companies, as well as public services providers, municipalities, and universities. The company was looking to expand its offer with maintenance services and needed a tool to manage it.
The Challenge
Flückiger Électricité, a specialist in electrical installations and engineering based in Switzerland, was looking to expand its services to include maintenance. The company needed a tool to manage this new service offering. They wanted to offer additional services and win new clients without investing in expensive solutions and time-consuming training. One of their customers, watch manufacturer G&F Châtelain, was looking for a maintenance partner. They wanted to choose a company that had set up the electrical installation and could provide visibility into the maintenance schedule.
The Solution
Flückiger Électricité chose Schneider Electric’s EcoStruxure Facility Expert, a cloud-based software that could be customized to perfectly fit Flückiger’s industrial customers’ needs. With the digital logbook feature, their field technician can easily access key information about customer installations, including maintenance history, reports, and documentation just by scanning a QR code. The software also enables monitoring of connected assets and provides insights into equipment performance and energy consumption. Flückiger also joined the EcoXpert™ Partner Program and gained the Connected Power badge, which means that they passed a comprehensive training program to reach the highest levels of competency in the industry.
Operational Impact
Quantitative Benefit
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