CyberArk > Case Studies > Major Automotive Industry Services Provider Secures its Blue Prism RPA Implementation with CyberArk Secrets Manager

Major Automotive Industry Services Provider Secures its Blue Prism RPA Implementation with CyberArk Secrets Manager

Customer Company Size

Large Corporate

Region

America

Country

United States

Product

CyberArk Secrets Manager
CyberArk Privileged Access Manager
Blue Prism RPA

Tech Stack

Robotic Process Automation (RPA)
Identity Security
Credential Management

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Cost Savings
Productivity Improvements
Customer Satisfaction
Digital Expertise

Technology Category

Cybersecurity & Privacy - Identity & Authentication Management
Cybersecurity & Privacy - Security Compliance
Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Automotive

Applicable Functions

Business Operation
Quality Assurance

Use Cases

Cybersecurity
Predictive Maintenance
Remote Asset Management
Process Control & Optimization

Services

Cybersecurity Services
System Integration
Software Design & Engineering Services

About The Customer

The customer is a major provider of online services to the automotive industry, with an annual revenue exceeding $5 billion and a workforce of over 30,000 employees. The company has a long-standing relationship with CyberArk and has been leveraging its solutions to manage privileged access across various systems. The company is focused on enhancing its operational efficiency and security measures, particularly in the context of its new robotic process automation (RPA) initiatives. With a robust digital infrastructure and a commitment to innovation, the company aims to streamline its business operations while ensuring the highest levels of security.

The Challenge

A leading provider of online services to the automotive industry planned to implement a robotic process automation (RPA) solution from Blue Prism to streamline business operations. Blue Prism’s unattended digital worker robots require privileged credentials to access IT resources and automate functional tasks. In the wrong hands, these privileged credentials can be used to wage attacks or steal confidential data. The company sought to safeguard its RPA implementation without complicating security operations or slowing down the RPA rollout.

The Solution

The company uses CyberArk Secrets Manager and CyberArk Privileged Access Manager to secure and manage privileged credentials used by both people and digital worker robots. The solutions control privileged access to all applications within Blue Prism RPA workflows and processes, protecting privileged credentials used by robots, Blue Prism administrators, and automation engineers. A longtime CyberArk customer, the company was well-versed in the advantages of the CyberArk Identity Security solution portfolio. The company uses CyberArk’s Blueprint for Identity Security Success to prioritize security initiatives by their potential risk reduction benefits and costs. They already used CyberArk solutions to efficiently manage privileged access to a variety of systems and planned to expand CyberArk solutions to additional applications like ServiceNow and Blue Prism. CyberArk C3 Alliance integrations help the company extend CyberArk benefits to new applications—quickly and cost-effectively.

Operational Impact

CyberArk’s Blue Prism integration helped the company streamline its RPA rollout and accelerate time-to-value. The company was able to quickly take advantage of all the benefits of unattended RPA processes, without compromising security or hampering security operations.
CyberArk Secrets Manager and CyberArk Privileged Access Manager help the company defend against credential theft, malicious attacks, and data exfiltration by removing credentials from RPA scripts and controlling access to the Blue Prism administrative console. The solutions also simplify security operations by updating and rotating credentials automatically based on policy.
The Blue Prism integration protects and extends the company’s previous CyberArk investments. The company leverages a central digital vault for all privileged credentials, giving security administrators centralized and uniform tools to monitor and control privileged access for legacy applications like their database platform and for newer applications like their Blue Prism RPA implementation.
Going forward, the company plans to take advantage of additional C3 Alliance integrations to secure other commercial applications. They also plan to extend CyberArk solutions to a variety of legacy and modern applications developed internally, to continue improving efficiency and security across their organization.

Quantitative Benefit