Martin & Servera's Sustainability Initiative: A Comprehensive Approach to Supplier Management
Technology Category
- Infrastructure as a Service (IaaS) - Public Cloud
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Food & Beverage
Applicable Functions
- Procurement
Use Cases
- Inventory Management
- Outdoor Environmental Monitoring
About The Customer
Martin & Servera is the leading restaurant and wholesale specialist in Sweden, with its headquarters in Stockholm and warehouses strategically placed in Enköping, Halmstad, Norrköping, and Umeå. The company makes daily deliveries of food, beverages, and equipment to a variety of customers including nurseries, cafes, restaurants, and major hotel chains. Martin & Servera has a unique customer base in both the private and public sectors, due to public procurement laws and high demands on products and traceability. The company is committed to sustainability and has introduced a code of conduct to all its suppliers to ensure alignment with its business model and expectations regarding social and environmental responsibility.
The Challenge
Martin & Servera, a leading restaurant and wholesale specialist in Sweden, faced a significant challenge in managing its sustainability work due to the vast variety of products it sold and purchased globally. The company was committed to ensuring that its 1,000+ suppliers met its product sustainability requirements and expectations. However, manually collecting all the relevant information and working with real-time data and analysis became an overwhelming, person-dependent process. The company needed a solution that would allow suppliers to easily report information, follow up on their certificates, and provide an overview of the data. This led to a thorough investigation and needs analysis to find a suitable system for managing and monitoring suppliers.
The Solution
Martin & Servera chose Worldfavor's Sustainable Sourcing solution to simplify supplier follow-up and enable the company’s sustainability information to be collected and viewed in one place. The focus since implementation has been on inviting and collecting data from Martin & Servera’s suppliers, with the next step being to follow up and act on the collected data, which includes everything from certificates to fulfillment of the code of conduct. Worldfavor’s platform makes data collection much easier to handle and provides an intuitive overview, not only for those who work with sustainability but also for colleagues working with purchasing. The platform’s map function is used to decide and plan the next supplier visit.
Operational Impact
Quantitative Benefit
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