OpenStack > Case Studies > Memset Hosting Nominated for Superuser Award at OpenStack Summit Sydney

Memset Hosting Nominated for Superuser Award at OpenStack Summit Sydney

Customer Company Size

Mid-size Company

Region

Europe

Country

United Kingdom

Product

OpenStack Swift
Memstore
OpenStack IaaS
rclone
Go Swift Library

Tech Stack

OpenStack
Python
Django
Puppet
Ansible

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Customer Satisfaction
Innovation Output
Environmental Impact Reduction

Technology Category

Infrastructure as a Service (IaaS) - Cloud Storage Services
Infrastructure as a Service (IaaS) - Public Cloud
Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Software
Telecommunications

Applicable Functions

Business Operation
Facility Management

Services

Cloud Planning, Design & Implementation Services
Software Design & Engineering Services
System Integration

About The Customer

Memset Hosting is a UK-based company that has been focused on open source solutions since its inception in 2002. The company has a strong commitment to deploying highly secure and available public cloud platforms, particularly for the UK Government and other sectors. Memset has been an active participant in the OpenStack community, contributing to various projects and events. The company operates multiple geographically diverse Swift platforms and an OpenStack IaaS deployment, integrating NVME, SSD, and HDD storage on the latest generation Dell equipment. Memset is also known for its environmentally friendly operations, utilizing a local solar farm to offset power requirements.

The Challenge

Memset Hosting faced the challenge of deploying a highly secure and available public cloud platform that meets the strict requirements of the UK Government. The organization needed to ensure that their cloud services were not only secure but also highly performant to cater to both public and private sector needs in the UK. Additionally, Memset had to overcome operational challenges associated with integrating OpenStack into their existing business infrastructure, particularly during upgrades and patching cycles. The organization also aimed to maintain customer satisfaction by ensuring minimal downtime and seamless service delivery.

The Solution

Memset Hosting implemented OpenStack Swift as part of their infrastructure, forming the core of their distributed cloud storage platform, Memstore. They developed a fully self-service OpenStack IaaS platform, offering highly secure and performant public cloud services. The rapid development and community support of OpenStack allowed Memset to implement new features and security updates efficiently. Memset also focused on moving their production environments towards a container-based control plane to keep pace with OpenStack's fast release cycle. The organization plans to offer Magnum and Octavia as self-service offerings to their customers, leveraging their learnings from OpenStack deployments.

Operational Impact

Memset has been able to maintain high customer satisfaction by ensuring minimal downtime and seamless service delivery.
The organization has successfully integrated OpenStack into their mature business infrastructure, overcoming challenges associated with upgrades and patching cycles.
Memset's focus on environmentally friendly operations has been recognized with awards, aided by their use of a local solar farm to offset power requirements.
The company's active participation in the OpenStack community has led to numerous contributions and sponsorships, enhancing their reputation and influence in the open-source community.

Quantitative Benefit

Memset's OpenStack IaaS deployment has approximately 2TB of production compute available.
The OpenStack deployment advertises 300TB of raw Ceph storage through Cinder.
Memset operates multiple Swift platforms with a total capacity of around 0.75PB.