Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- AppSpider
Tech Stack
- RESTful APIs
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
Technology Category
- Cybersecurity & Privacy - Application Security
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Software
- Professional Service
Applicable Functions
- Business Operation
Use Cases
- Cybersecurity
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Microsoft is a global technology company headquartered in Redmond, Washington, known for its software products, including the Windows operating system, the Microsoft Office suite, and the Internet Explorer and Edge web browsers. The company also produces a wide range of other consumer and enterprise software for desktops, laptops, tablets, and servers, including Internet search (with Bing), the digital services market (through MSN), mixed reality (HoloLens), cloud computing (Azure), and software development (Visual Studio). Microsoft is one of the largest companies in the world by market capitalization and has a significant influence on the technology landscape. The company has a strong focus on innovation and security, constantly evolving its products and services to meet the needs of its diverse customer base.
The Challenge
When Microsoft undertook an extensive evaluation of Web Application Vulnerability scanning solutions on the market, the company’s Cloud and Enterprise Security Services team knew it would be no small task. Microsoft wanted to build a world-class, scalable Web App Vulnerability scanning service that would serve all of their different service teams in building secure applications. With the technology landscape rapidly evolving, Microsoft foresaw that the homegrown solution it had previously relied upon for application security would soon struggle to keep pace with modern applications with rich, dynamic clients and numerous APIs on the back-end. So the team undertook an extensive, thorough evaluation that spanned several months and settled on AppSpider as one of its Web App Vulnerability Scanners, based in large part on the product’s roadmap towards being able to handle complex application ecosystems that have rich clients and RESTful APIs.
The Solution
Embarking on the proof of concept, the team knew they’d be looking at a range of products that all had the same basic functionality – in other words, their decision would ultimately boil down to a few key differentiators. The question was, which one would stand out from the rest as the best fit for their environment? A slew of in-depth questions would go into making the decision, such as: Given a baseline model, how effective is the scanner in discovering vulnerabilities? Are scan results available in a centralized data store that can be easily queried for later analysis and reporting? Can built-in reports be easily modified? How easily can new vulnerability tests be created and added? Can new authentication models be added to the scanner? Does the product meet regulatory compliance requirements, such as FedRAMP? How easily can built-in documentation be modified? Can custom checks specific to Microsoft be supported? Another important element was having the ability to develop custom attacks on their own, via API. “We wanted to develop an API with a common interface, with an engine in the background doing the legwork,” the PM manager added. “AppSpider had a good mix of what we needed, and the team particularly liked that the solution had extensibility and a strong API. That tipped the scale in their favor.” Another key consideration involved the fact that AppSpider would be focused on scanning Microsoft applications, so much was at stake: “We use AppSpider but it’s our API that we put in front of customers; our reputation is on the line. The fact that AppSpider has a rich API makes our lives a heck of a lot easier.”
Operational Impact
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