Mindtickle Streamlines Onboarding to Support Nextep’s Growth
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Mindtickle Sales Readiness platform
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Brand Awareness
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Professional Service
Applicable Functions
- Human Resources
About The Customer
Nextep is a company headquartered in Norman, Oklahoma. Founded in 1997, the company has grown to a size of 300 employees. Nextep operates in the HR, Payroll, and Compliance industry. The company had plans for rapid expansion and aimed to expand into two new markets every year. Hiring was key to this growth, and the company needed a high-quality, effective training and onboarding program with consistent messaging across regions.
The Challenge
Nextep, a company based in Norman, Oklahoma, was planning for rapid expansion and needed to overhaul its new hire training and onboarding program. The company had goals to expand into two new markets every year, and hiring was key to this growth. However, conducting face-to-face training at such a pace and volume was untenable. Nextep needed high-quality, effective training with consistent messaging across regions. They also wanted to take their onboarding and training program to the next level to quickly meet sales goals and have visibility into learners' progress.
The Solution
Nextep implemented the Mindtickle Sales Readiness platform to help its sellers achieve their potential and be ready to generate revenue in every customer interaction. Mindtickle’s comprehensive enablement suite delivers outcome-focused training so new hires are ready to perform quickly. They’re trained the way they learn through gamification, role plays, and microlearning. Success is measured, analyzed, and reported so managers can identify gaps in learning and take action to improve outcomes. The platform also enabled Nextep to better control its messaging and made it consistent across regions. Mindtickle also enables reps to share best practices with their peers.
Operational Impact
Quantitative Benefit
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