Customer Company Size
SME
Region
- America
Country
- Canada
Product
- Versant Object Database
Tech Stack
- MySQL
- Natural Language Processing
- Artificial Intelligence
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Analytics & Modeling - Natural Language Processing (NLP)
- Analytics & Modeling - Machine Learning
Applicable Industries
- Software
Applicable Functions
- Product Research & Development
Use Cases
- Speech Recognition
- Chatbots
Services
- Software Design & Engineering Services
About The Customer
North Side Inc. is a progressive MMO game developer located in Canada. They have been conducting R&D in natural language understanding since 2002, with an application in virtual crewmember training. The decision to unveil this technology through a videogame was made in 2007. The technology powering Bot Colony™ has applications that go beyond gaming: it holds the key for a radically different e-commerce experience, where a consumer will simply speak to his/ her computer to buy travel and banking products, seek information, or access customer support.
The Challenge
Bot Colony is a massive multiplayer game developed by North Side Inc., a progressive MMO game developer located in Canada. The game leverages breakthroughs in Natural Language Processing (NLP), which is extremely intensive in terms of CPU requirements. The player converses with the game’s characters in English to solve a mystery and conduct missions. The NLP component is extremely intensive in terms of its CPU requirements, requiring access to vast amounts of data for linguistic processing and reasoning. The system database contains both linguistic data and a large store of world knowledge, represented as formal axioms. North Side became interested in Versant Object Database when it ran into a programming bottleneck, consisting of serialization and deserialization of data with MySQL.
The Solution
Developers at Northside became interested in the Versant Object Database when they ran into a programming bottleneck, consisting of serialization and de-serialization of data with MySQL. They decided to explore Versant Object Database – and to bypass SQL. The NLP is an example of a complex, hierarchical data structure utilizing the Versant scalable database solution to solve the mission critical implementation and performance issues North Side was facing using MySQL.
Operational Impact
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