Covisint > Case Studies > Mitsubishi Improves Communication and Collaboration with Its Supply Chain

Mitsubishi Improves Communication and Collaboration with Its Supply Chain

Customer Company Size

Large Corporate

Region

Asia

Country

Japan

Product

Covisint Platform

Tech Stack

Cloud Computing
Federated Identity Management

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Cost Savings
Productivity Improvements

Technology Category

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Automotive

Applicable Functions

Procurement

Use Cases

Supply Chain Visibility

Services

Cloud Planning, Design & Implementation Services
System Integration

About The Customer

Mitsubishi Motors Corporation is a multinational automaker headquartered in Minato, Tokyo, Japan. In its fiscal year that ended March 2014, Mitsubishi Motors had an operating profit of 123.4 billion yen ($1.2 billion), a new all-time record for the Japanese automaker. The company was seeking to improve its supplier relationships on a global scale and to offer an easy-to-use solution to interact with them.

The Challenge

Mitsubishi Motors Corporation, a multinational automaker based in Tokyo, Japan, was seeking to improve its supplier relationships on a global scale. The company wanted to offer an easy-to-use solution to interact with its suppliers. In August 2004, Mitsubishi selected Covisint’s platform to help improve the sharing of information and collaborative business processes with its global suppliers. The goal was to provide the supply base with every opportunity to advance performance and understanding of supplier-related requirements of Mitsubishi and its affiliates worldwide.

The Solution

Mitsubishi selected Covisint’s platform to help improve the sharing of information and collaborative business processes with its global suppliers. Covisint enabled Mitsubishi to provide its suppliers with immediate access to information and applications to obtain more collaborative working relationships. Using a common framework and interface, Covisint’s platform globally integrated cross-functional online applications, which provided suppliers with one, single point-of-access and contact. The multi-phase agreement began with the deployment of the solution in Japan to approximately 1,200 Mitsubishi suppliers. Covisint worked with Mitsubishi to recruit the suppliers using their deployment team to access the Mitsubishi supplier portal in any one of seven languages, including Japanese.

Operational Impact

Registered users have access to individual applications and procurement-related information as well as the portal pages of Mitsubishi Motors’ major locations.
Internet-based applications enable Mitsubishi’s supplier partners to become thoroughly networked with Mitsubishi, offering reduced time-to-market, increased process quality and more.
In just 90 days, Covisint’s platform provided a secure infrastructure based on the Covisint federated identity management model to help ensure the security of Mitsubishi information and applications.
This includes integrated automotive-specific applications for sharing a library of documents and secure bulletin broadcasts to increase the visibility of information across the supply chain and achieve better decisions with current, real-time information.

Quantitative Benefit