Technology Category
- Analytics & Modeling - Predictive Analytics
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Marine & Shipping
- Transportation
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Real-Time Location System (RTLS)
- Supply Chain Visibility
Services
- System Integration
About The Customer
Mondiale VGL is the largest privately-owned international freight forwarding and logistics company in Australasia, resulting from the merger of two of the largest freight companies in the Asia Pacific region, VISA Global Logistics Pty Ltd (VISA) and Mondiale Freight Services Limited (Mondiale). The company has an extensive global network of 70+ offices and 200+ agents, servicing trade lanes across Southeast Asia, China, Europe, and the USA to and from Australasia. Mondiale VGL handles over 500,000 containers and 25 million kilograms of air freight per annum, employing more than 1,500 people globally in freight forwarding, customs clearance, 3PL warehousing, as well as transport and distribution.
The Challenge
Mondiale VGL, the largest privately-owned international freight forwarding and logistics company in Australasia, was facing a significant challenge in maintaining visibility and control over its vast supply chain. The company, which handles over 500,000 containers and 25 million kilograms of air freight per annum, was struggling to provide its customers with real-time information about their cargo. The traditional method of manually checking ship and container status was not only time-consuming and inconsistent, but also impractical given the volume of cargo the company handles. Furthermore, the company operates in an environment where teams do not have the time for unnecessary phone calls or emails, making it crucial to rely on automated workflows, exception management, and predictive analytics to keep its customers informed.
The Solution
To address this challenge, Mondiale VGL implemented project44’s advanced Ocean Visibility solution. This solution provides both Mondiale VGL and its customers with accurate and comprehensive information to respond proactively to disruptions. The real-time data from project44 is fed into Mondiale VGL's proprietary OneTrack system, making it instantly visible to customers. project44 integrates data from all major providers, shipping lines, stevedores, or terminals, and presents that data in a standard language that is instantly accessible when needed. The use of project44’s enhanced real-time ocean tracking and schedule data has resulted in milestone completeness improvement from 50-70 percent to higher than 90 percent. Furthermore, Mondiale VGL plans to use the OneTrack system and the data from project44 to build a comprehensive and unique visual tracking system for customers, providing an added layer of comfort and enabling them to make better business decisions.
Operational Impact
Quantitative Benefit
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