Customer Company Size
Mid-size Company
Region
- America
Country
- Canada
Product
- Fidelio
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Food & Beverage
Applicable Functions
- Discrete Manufacturing
- Logistics & Transportation
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- System Integration
About The Customer
Les Distributions Mondoux Inc. is a company that specializes in the manufacturing, repackaging, and distribution of treats and sweets. The company has been in business since 1967 and has seen significant growth since the 1980s, with its activities spreading across Ontario and the eastern provinces. Mondoux Distributions generates a revenue of 50 million dollars and employs 110 people. The company is located in Laval, Canada. Despite its success, the company faced challenges with its old computer system, which was unable to provide the required information for optimal decision-making and presented issues with corrupted data.
The Challenge
Mondoux Distributions, a company in the manufacturing, repackaging, and distribution of treats and sweets, has seen significant expansion since the 1980s. Its activities are spreading across Ontario and the eastern provinces. However, Mondoux's old computer system was unable to provide the required information to make optimal decisions during their continuous growth. This system was limiting their activities and presented corrupted data issues. The company needed a solution that could handle their expanding operations and provide accurate, real-time data for decision-making.
The Solution
To address the challenges faced by Mondoux Distributions, the company implemented the Fidelio system. Fidelio is a flexible, intuitive, and completely integrated system with powerful drill-down capacities. It was chosen for its functional diversity, which was evaluated by Mondoux's end-users, and its capacity to interface with Omniciel. The implementation of Fidelio was marked by the sustained involvement of Commsoft employees, who provided knowledge and challenged business processes. The Fidelio modules used by Mondoux include finance, sales, e-commerce, purchasing, inventory, manufacturing, and a Route Manager interface.
Operational Impact
Quantitative Benefit
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