Motion Recruitment Partners Leverages RingCentral for Business Success
Technology Category
- Networks & Connectivity - Cellular
- Sensors - Infrared Sensors
Applicable Industries
- Education
- Telecommunications
Use Cases
- Behavior & Emotion Tracking
- Leakage & Flood Monitoring
Services
- System Integration
- Training
About The Customer
Motion Recruitment Partners is the parent company to a group of leading talent acquisition solution providers. Founded in 1989 and headquartered in Boston, Massachusetts, the organization was launched to empower employers by changing the way they acquire talent. The company's clients look to it for help with developing, implementing, and measuring best-in-class hiring processes that attract the hard-to-find talent they need to achieve their business goals. With 750 employees, Motion Recruitment Partners is a significant player in the talent acquisition industry.
The Challenge
Motion Recruitment Partners, a leading talent acquisition solution provider, was facing challenges with its legacy on-premise POTS system. The company, which relies heavily on a reliable, high-quality, scalable, and cost-effective phone system, found its existing system to be a hodgepodge of local hardware-based POTS lines connected to the copper network. This system was not scalable, was difficult to integrate, and was becoming burdensome to the IT staff. The company needed a simpler, more manageable, scalable, and reliable system to continue providing a great experience for its clients and to maintain and grow its broad network of relationships, which are critical factors for its success.
The Solution
Motion Recruitment Partners selected RingCentral as its solution after exploring various options. RingCentral's broad feature set and architectural roadmap aligned with Motion Recruitment Partners’ business requirements. The firm found RingCentral to be very responsive and committed to understanding its needs and to providing the training and support necessary to get and keep them up and running. RingCentral provides Motion Recruitment Partners with features that are important to its continuing business success. For instance, RingCentral Call Monitoring enables supervisors to assess recruiters' performance, coach them, and give them real-time advice to optimize the effectiveness of their calls. The Whisper functionality allows managers to do this in a way that’s unobtrusive to clients and candidates, which was not possible with the previous system.
Operational Impact
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