Samsara > Case Studies > Mountain Eagle Trucking Enhances Fleet Management and Compliance with Samsara Solutions

Mountain Eagle Trucking Enhances Fleet Management and Compliance with Samsara Solutions

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Customer Company Size
SME
Region
  • America
Country
  • Canada
  • United States
Product
  • Samsara Vehicle Gateways (VGs)
  • Samsara Asset Gateways (AGs)
  • Samsara Environmental Monitors (EMs)
  • Samsara Dash Cameras (CMs)
Tech Stack
  • GPS Tracking
  • Temperature Monitoring
  • Real-Time Alerts
  • Integrated Platform
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Functional Applications - Fleet Management Systems (FMS)
  • Sensors - GPS
Applicable Industries
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Quality Assurance
Use Cases
  • Fleet Management
  • Predictive Maintenance
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
Mountain Eagle Trucking is a Canadian general freight carrier headquartered in Abbotsford, British Columbia. The company operates a fleet of 15 trucks that transport a variety of goods, including food and beverages, building materials, fresh produce, and clothing. Their operations span across the Canada-United States border, serving a diverse customer base ranging from individual organizations to brokers. The company's primary mission is to deliver high levels of customer service by ensuring reliable pickups and deliveries. Amrit Cheema, the Fleet and Safety/Compliance Manager, oversees the fleet's operations, safety, and compliance.
The Challenge
Mountain Eagle Trucking faced several challenges in managing their fleet operations across the Canada-United States border. The company needed to ensure timely deliveries and pickups to maintain high customer satisfaction. Additionally, they had to manage the safety and compliance of their fleet, including temperature monitoring for food and beverage distribution to prevent rejected loads. The cross-border operations also required compliance with different regulations and laws in Canada and the U.S., making it essential to have accurate tracking and reporting systems in place.
The Solution
To address these challenges, Mountain Eagle Trucking deployed Samsara's Vehicle Gateways (VGs), Asset Gateways (AGs), Environmental Monitors (EMs), and Dash Cameras (CMs) across their entire fleet. The implementation of these solutions provided real-time insights into the fleet's location, diagnostics, and temperature, allowing for proactive management. The temperature monitoring system enabled Cheema to receive alerts for any temperature fluctuations, helping to prevent rejected loads and save costs. Additionally, Samsara's integrated platform facilitated seamless HOS compliance and IFTA reporting, ensuring that the fleet remained compliant with cross-border regulations. The Dash Cameras also contributed to driver safety by providing video footage for coaching and minimizing risks.
Operational Impact
  • Mountain Eagle Trucking experienced fewer rejected loads due to the real-time temperature monitoring system, which allowed for quick resolution of potential issues.
  • The company achieved increased confidence in their customer service by ensuring timely and reliable deliveries, enhancing customer satisfaction and loyalty.
  • The integrated platform provided seamless HOS compliance and accurate IFTA reporting, simplifying regulatory compliance and reducing administrative burdens.
  • The deployment of Dash Cameras improved driver safety by enabling effective coaching and minimizing risks, contributing to overall operational safety.
  • The proactive tracking and management of fleet information through Samsara's solutions streamlined operations and enhanced productivity.
Quantitative Benefit
  • Saved $5,000+ per each reduced load loss due to temperature monitoring.
  • Prevented potential losses ranging from $5,000 to $150,000 or more per rejected load.
  • Reduced administrative time and effort for IFTA reporting through accurate GPS tracking and route data.

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