National Signs Implements Intellect SaaS Business Process Management Platform
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Intellect SaaS Business Process Management (BPM) platform
Tech Stack
- SaaS
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Functions
- Discrete Manufacturing
Use Cases
- Manufacturing System Automation
Services
- Cloud Planning, Design & Implementation Services
About The Customer
National Signs, founded in 1992, is an internationally recognized sign manufacturer. The company is a total solution provider managing projects from initial proposal to the final installation tracking every detail of the signage process, allowing their clients to stay focused on their business at hand. National Signs boasts a roster of global clients, across many industries from healthcare, to financial institutions, house of worship and many others. The company takes pride in their high-quality products and services and a team that is dedicated to each project’s success.
The Challenge
National Signs, an internationally recognized sign manufacturer, was facing challenges due to its global expansion. The company's manual processes were not effective for the growing workforce and increased production. The existing systems and processes were not able to remove barriers that would allow employees to communicate anywhere, anytime, working together across the organization. One of the main challenges was tracking orders across the organization. With constant changes on orders, the production team’s manual process of writing jobs on pieces of paper as well as printing out drawings and physically handing out to each person their specific job for the day, not only wasted time, but created confusion and increased printing costs.
The Solution
National Signs first explored an MS Excel solution which was discarded when they realized the complexity and confusion that a spreadsheet solution would cause. Hussain Ali, National Signs’ IT Manager, was then introduced to the Intellect SaaS Business Process Management (BPM) platform through one of Intellect’s partners. Hussain was immediately impressed and convinced it was the right solution for National Signs. After presenting a custom demonstration of their process to senior management, it quickly became apparent that it was the right solution for the right price. With Intellect’s SaaS BPM platform, important benefits like transparency and collaboration would be easily realized, unlocking opportunities and sharing best practices across the organization. The trigger for Business Process Management Software became apparent with accelerated global expansion and a new company strategy predicated on sharing knowledge while communicating effectively within the organization.
Operational Impact
Quantitative Benefit
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