Acumatica > Case Studies > New Zealand electronics manufacturer gets ISOcertified with Acumatica

New Zealand electronics manufacturer gets ISOcertified with Acumatica

Customer Company Size

SME

Region

Pacific

Country

New Zealand
Australia

Product

Acumatica Financial Management
Acumatica Distribution Management
Acumatica Customer Management
JAAS Advanced Manufacturing Software (JAMS)

Tech Stack

ERP System
Web-based ERP

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Productivity Improvements
Brand Awareness

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Electronics

Applicable Functions

Discrete Manufacturing
Procurement

Use Cases

Manufacturing System Automation
Inventory Management

Services

System Integration

About The Customer

Founded in 2007, Triode Group Limited is a New Zealand-based manufacturer of parts for the electronics industry. Four years after starting in 2007, it found itself in a situation with which many start-ups can identify: as its business grew, it grappled with an increasing load of complex information which had to be shared among a growing pool of staff, vendors and customers. The firm struggled to organize its data with Microsoft Excel spreadsheets, PDF files and accounting software. The company is headquartered in New Zealand with other operations in Australia, serving more than 200 customers ranging from one-person firms to large multi-national corporations.

The Challenge

Triode Group Limited, a New Zealand-based company manufacturing parts for the electronics industry, was struggling with managing complex information as its business grew. The firm was using multiple spreadsheets, folders, files and even word-of-mouth to share information. To extract data on one job, they had to open something like five documents. None of the different systems they were using were talking to each other. This led to employees wasting time looking for parts that were not properly tagged, and would mistakenly buy parts the firm already had on its shelves. The problem just got bigger and bigger and it was a real nuisance. They realized they needed a proper system.

The Solution

Triode Group Limited wanted a nimble and flexible ERP system which would easily accommodate its existing processes. They also wanted a web-based ERP, accessible from a browser, because it stored goods in Australia and staff there needed to access and upload information real-time. After seven months of research, the company narrowed down the choice to Acumatica and SyteLine, a mid-sized ERP software package sold by Infor. Triode ultimately chose Acumatica in large part because of its integrated manufacturing software known as “JAMS” (for “JAAS Advanced Manufacturing Software”). The other key reason for selecting Acumatica was the fact that the company would not have to pay for individual user licenses. The company purchased the Acumatica Financial Management, Distribution Management and Customer Management suites, with JAMS, on a perpetual license. It chose to host Acumatica on its server in a nearby city. Acumatica was deployed in early 2012, in a smooth three-month transition.

Operational Impact

Ease of integration: Acumatica partner Virtual Empire, which helped Triode switch to Acumatica, says it was easy to integrate the company’s processes.
Productivity increase: While staff numbers grew by 15 percent in 2012, output and sales grew by 20 percent. Now everyone has the same information and they are all looking at the same purchase orders and sales orders. Information is accurate and timely.
Enabling ISO certification: One of the biggest pay-offs from the company’s investment in Acumatica was that it received its ISO 9001:2008 Quality Management System certification in early 2013. A key to their certification was the efficient and accurate management of information.

Quantitative Benefit