Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- HubTran
- Aljex Software
Tech Stack
- Optical Character Recognition
- Artificial Intelligence
- Cloud-based System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Functions
- Logistics & Transportation
- Procurement
Use Cases
- Supply Chain Visibility
- Process Control & Optimization
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
About The Customer
NFI Industries is a leading supply chain solutions provider in North America, with annual billing of more than $1.1 billion. The company's brokerage division was launched in 2008 and has grown to 80 employees in four locations as of March 2016. The brokerage moved 105,000 shipments at about $100 million in revenue in the previous year. David Broering, Senior Vice-President at NFI, oversees the brokerage group, as well as NFI’s Transportation Management and Drayage divisions, and the FBA Group, a unit that audits and pays freight bills.
The Challenge
NFI Industries, a top-rated supply chain solutions provider in North America, was experiencing rapid growth in its brokerage division. The company was handling an increasing volume of transactions, which was putting a strain on its Freight Bill Audit (FBA) group. The FBA group was responsible for auditing and paying freight bills from five divisions of NFI. The challenge was to increase the FBA's capacity to handle the growing back-office volume without adding more staff. The company needed a solution that could efficiently process and verify data from various documents and forms related to each load.
The Solution
NFI decided to implement HubTran, a cloud-based platform that uses optical character recognition and artificial intelligence technology to scan, categorize, and extract key data from various documents and forms. The system recognizes documents in any format from any company and links related documents to each other and to their correct load. HubTran then verifies the data according to the customer's procedures, comparing quoted and billed rates, for example. If everything checks out, HubTran presents the bill for payment approval. The solution integrates with NFI's Transportation Management System (TMS), Aljex Software, allowing for seamless data processing and verification.
Operational Impact
Quantitative Benefit
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