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Trimble > Case Studies > North American Roofing Enhances Fleet Operations with Trimble Fleet Management

North American Roofing Enhances Fleet Operations with Trimble Fleet Management

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Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • Trimble Fleet Management
  • Trimble Driver Logs
Tech Stack
  • Cloud-based Solutions
  • GPS Technology
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Customer Satisfaction
  • Employee Satisfaction
Technology Category
  • Functional Applications - Fleet Management Systems (FMS)
  • Sensors - GPS
Applicable Industries
  • Construction & Infrastructure
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Business Operation
Use Cases
  • Fleet Management
  • Driver Performance Monitoring
  • Remote Asset Management
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
About The Customer
North American Roofing is a pioneer in single-ply commercial roofing. Since its founding in 1979, the Asheville, NC-based company has installed and serviced more than 1 billion square feet of commercial and industrial roofing on more than 20,000 facilities. Family-owned and operated, North American Roofing is licensed in the 50 states, Puerto Rico, and the Virgin Islands. Clients include Best Buy, Lowe’s, Kohl’s, PetSmart, Holiday Inn, and Staples. The company in recent years has enjoyed unprecedented growth with its focus on taking care of and retaining customers. To further sharpen that focus, North American Roofing selected Trimble’s cloud-based Fleet Management to run its fleet of Chevy pickup trucks and Ford cargo vans. Trimble Fleet Management provides visibility into daily field service operations to help businesses identify, manage, and improve operational areas such as driver safety, scheduling, fuel use, back-office administration, and vehicle efficiency.
The Challenge
With crews dispersed throughout the country, North American Roofing needed a way to track drivers and their vehicles to improve efficiency, productivity, and compliance with Department of Transportation regulations. The company was especially interested in Fleet Management’s integrated Driver Logs tool, which keeps track of each driver’s miles and hours on the road to comply with regulations such as Department of Transportation Hours of Service (HOS) requirements. Previously, drivers were logging their hours manually, which is time-consuming and error-prone. The government became stricter about enforcing regulations for commercial vehicles after the 9/11 terror attacks, and in 2011 the DOT enacted more stringent HOS regulations for drivers. Violations, which are often caused by improperly filling out driver logs, can lead to hefty fines, something every company wants to avoid.
The Solution
For North American Roofing, Trimble’s Driver Logs is essential for complying with the regulations. The tool has built-in safeguards against ignoring the logs. Electronic logs document hours of service and make sure drivers aren’t on duty longer than what is legally allowed. The Driver Logs tool stores data for six months, making it easier to generate driving reports as needed. Everything is visually displayed for roadside inspection. You can set up and configure driver and company profiles, and review warnings and errors before they become a problem. Thanks to Driver Logs, North American Roofing employees do less paperwork and more constructive work. Since they no longer have to fill out paper logs and track mileage manually, both drivers and office workers can focus on more productive tasks that more directly contribute to the company’s bottom line. Using Fleet Management, the company knows exactly where drivers have traveled, from point to point, and how long it takes them to get to a site, and how long they remain at each location. Built-in driver alerts help control speeding and other risky behaviors so drivers can avoid traffic violations and the company higher insurance premiums.
Operational Impact
  • North American Roofing employees do less paperwork and more constructive work, allowing them to focus on tasks that directly contribute to the company’s bottom line.
  • The company has improved its ability to track driver activities, ensuring compliance with Department of Transportation regulations and reducing the risk of fines.
  • The implementation of Trimble Fleet Management has led to increased safety for drivers and reduced liability for the company.
  • The solution provides real-time visibility into fleet operations, allowing for better management of vehicles and driver activities.
  • Built-in driver alerts help control speeding and other risky behaviors, contributing to safer driving practices and potentially lower insurance premiums.
Quantitative Benefit
  • Reduced paperwork
  • Reduced liability
  • Increased productivity
  • Increased accuracy
  • Increased visibility

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