Applicable Industries
- Buildings
- Cement
Applicable Functions
- Product Research & Development
Use Cases
- Building Automation & Control
- Time Sensitive Networking
Services
- Training
About The Customer
Novo Nordisk is a large biopharma company headquartered in Bagsværd, Denmark. The company is known for its culture of innovation and its ability to turn innovative ideas into tangible results. Novo Nordisk was facing a challenge of managing a rapidly growing volume of content and needed to establish new ways of working to manage this effectively. The company was willing to make their plan a reality quickly, as a team, and without waiting for something tangible to come from elsewhere. They were able to secure both executive-level buy-in and bottom-up commitment to drive early adoption and execution of their modular content approach.
The Challenge
Novo Nordisk, a large biopharma company based in Denmark, was grappling with an enormous and rapidly growing volume of content. The company needed to establish new ways of working to manage this content effectively and achieve its business goals. The challenge was not only to secure executive-level buy-in for initiating transformational change but also to ensure bottom-up commitment for early adoption and execution. The company also faced the challenge of managing expectations, particularly in terms of timelines for game-changing innovations. Additionally, Novo Nordisk had to navigate the mindset shift across stakeholders, especially with agencies, and manage the transition to new ways of working.
The Solution
Novo Nordisk adopted a modular content approach, breaking the content into smaller parts, defining the technology foundation, setting up the content taxonomy and templates, and establishing the required collaboration. The company has been on this journey for over two years and continues to learn and adapt. They established a content factory as a single source of truth with Vault PromoMats, and their global brands have adopted modular content. The company also learned that not all content should be modular and that content and campaigns need to be assessed for reuse before adopting such an approach. Novo Nordisk also experimented with modular content reviews for each content category, which helped the transformation happen quickly and fostered healthy competition within teams. The company also recognized the importance of content authoring technology as a foundational element in the transformation.
Operational Impact
Quantitative Benefit
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