Oil & Gas Industry Excellence Award Winner - CITGO
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Sphera IMPACT ERM® software
Tech Stack
- Database Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Oil & Gas
Applicable Functions
- Business Operation
Use Cases
- Process Control & Optimization
Services
- System Integration
About The Customer
CITGO is a Houston, Texas-based company that provides petroleum-based products that improve our daily quality of life. The company is a multi-faceted refiner and marketer of transportation fuels, lubricants, petrochemicals and other petroleum-based products. CITGO is dedicated to the safety and health of more than 3,500 employees and the protection of the environment across its operations. The company takes great pride in the well-deserved recognition that its safety and environmental programs have earned, yet it remains committed to continuous improvement in these areas. CITGO operations are subject to numerous local, state and federal environmental and safety regulations from agencies like the Occupational Safety and Health Administration (OSHA), and the Environmental Protection Agency (EPA).
The Challenge
CITGO, a multi-faceted refiner and marketer of transportation fuels, lubricants, petrochemicals and other petroleum-based products, is dedicated to the safety and health of its employees and the protection of the environment across its operations. The company is subject to numerous local, state and federal environmental and safety regulations from agencies like the Occupational Safety and Health Administration (OSHA), and the Environmental Protection Agency (EPA). CITGO continually analyzes, maintains, and improves its business processes to address compliance issues across the corporation. The company was looking for tools that would further strengthen its work processes and enhance performance. CITGO’s most recent project has been the design of an innovative Management of Change process powered by the IMPACT.
The Solution
CITGO has been using Sphera IMPACT ERM® software since 2003 to reduce worker health and safety risks while also improving efficiency and productivity. The company relies on IMPACT to monitor incidents and near misses throughout the organization. The company’s business units also use the system to document action items from many different activities, including external and internal audits. Sphera IMPACT allows the organization to store safety and environmental information in one easily accessible database. CITGO’s customized system will facilitate the use of best practices, standardize terminology and generate new, improved performance metrics across the enterprise. The automated Management of Change process will reduce paperwork. Less time will be spent updating and scanning documents. Having the ability to track all action items from a single electronic database will also drive efficiency.
Operational Impact
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