Oncore IT Keeps Network Services and Customer Promises
Customer Company Size
SME
Region
- Europe
Country
- Netherlands
- United Kingdom
Product
- Brocade VDX 6710 Switches
- Brocade VDX 6720 Switches
- Brocade VCS Fabric technology
Tech Stack
- Ethernet Fabric
- Virtual Chassis
- Spanning Tree Protocol
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Telecommunications
Applicable Functions
- Business Operation
Services
- System Integration
About The Customer
Oncore IT is a cloud managed service provider that offers hosting, co-location, and cloud-based services to its highly demanding legal, financial, and enterprise customers. The company operates in only Tier 4 data centers, the highest-standard environments, and provides exceptional customer service. Oncore IT supports its Service Level Agreements (SLAs) 365/24/7 with technical experts and dedicated account managers, and all services are guaranteed. Clients expect unparalleled connectivity, extraordinary system performance, unmatched reliability, and total security—and they get it: Oncore IT’s client retention rate is 95 percent.
The Challenge
As Oncore IT moved more customers to the cloud, the company faced the challenges of data growth on its network and needed more shared storage for its virtualized and hosted solutions. In addition, 90 percent of its clients used a virtualized server farm for online backup and disaster recovery solutions. The company was experiencing performance issues with the network. At peak times, they were seeing congestion and packet loss. The issue was most pronounced when servers were accessing their HDS BlueArc [NAS/iSCSI] storage platform over the network. Latency was too high, and throughput wasn’t truly wire-speed.
The Solution
Following a review of competitive products, Oncore IT selected a high-performance solution based on Brocade® data center switches and Brocade VCS® Fabric technology. Brocade Ethernet fabrics are designed to improve network use, maximize application availability, increase scalability, and simplify network architectures in virtualized data centers. Oncore IT created two 10 Gigabit Ethernet (GbE) fabrics using eight Brocade VDX 6710 Switches and two Brocade VDX 6720 Switches. One fabric is located in London, at the corporate headquarters, and the other is at Oncore IT’s replicated data center in Amsterdam. Brocade Partner NetSumo supplied the equipment.
Operational Impact
Quantitative Benefit
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