Acumatica > Case Studies > Open Mobile Implements New ERP System in 90 Days with Acumatica

Open Mobile Implements New ERP System in 90 Days with Acumatica

Customer Company Size

Mid-size Company

Region

America

Country

Puerto Rico

Product

Acumatica 4.0
Financial Management Suite
Distribution Suite
Fixed Assets Suite

Tech Stack

Amazon Web Services

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Productivity Improvements
Cost Savings

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Telecommunications

Applicable Functions

Business Operation

Services

Cloud Planning, Design & Implementation Services

About The Customer

Open Mobile is a mobile telecommunications service provider based in Puerto Rico. The company operates 18 stores across the country and has direct relationships with cell phone suppliers such as Samsung and Apple. Open Mobile serves tens of thousands of customers and works with hundreds of employees and a thousand vendors. The company was using an outdated UK-based system, which was inconvenient and lacked essential features. Open Mobile was seeking a solution that would improve their accounting processes, enhance financial reporting and analysis, and increase data integrity.

The Challenge

Open Mobile, a mobile telecommunications service provider in Puerto Rico, was using an outdated UK-based system inherited from its predecessor company. The system was inconvenient, lacked essential features, and did not offer connectivity with Microsoft Office. The company had no control over the system and had to rely on the vendor for even minor issues. They were looking for a system that would improve their accounting processes, enhance financial reporting and analysis, and increase data integrity.

The Solution

Open Mobile considered several options, including Oracle eBusiness Suite and Microsoft Dynamics, before choosing Acumatica. Acumatica offered requisition management with approvals and budget control, as well as all required ERP workflows, at a fraction of the cost of other products. Open Mobile became an early adopter of Acumatica 4.0, with a SaaS license powered by Amazon Web Services. They purchased the Financial Management and Distribution suites, plus Fixed Assets, and also plan to get the Project Accounting Suite. The implementation of the new ERP system was completed in 90 days, including data migration.

Operational Impact

The implementation of Acumatica has improved Open Mobile's access to data and secured significant time-savings in producing financial reports. The financial reporting process has been reduced from a four-step process to a single click, enhancing data analysis and strengthening data integrity. The system has also improved practices and increased efficiencies, providing faster, simpler access to information from any location.

Quantitative Benefit