Optimized Safety and Task Execution at Coca-Cola India with SwipeGuide
Technology Category
- Functional Applications - Computerized Maintenance Management Systems (CMMS)
- Robots - Wheeled Robots
Applicable Industries
- Consumer Goods
- Retail
Applicable Functions
- Maintenance
- Quality Assurance
Use Cases
- Onsite Human Safety Management
- Visual Quality Detection
Services
- Testing & Certification
About The Customer
Hindustan Coca-Cola Beverages (HCCB) is one of India’s largest fast-moving consumer goods companies. It employs over 6,000 people across the country and carries out over 4,000 shipments per day. The company produces 225 stock keeping units and serves more than 2.4 million retail customers. HCCB operates 24/7, 365 days per year, with employees changing shifts multiple times during the day. The company is committed to maintaining the quality of its household brands and ensuring the safety of its employees.
The Challenge
Hindustan Coca-Cola Beverages (HCCB), one of India’s largest fast-moving consumer goods companies, was facing challenges in making Standard Operating Procedures (SOPs) and work instructions easily accessible on the shop floor. The company operates 24/7, 365 days per year, with employees changing shifts multiple times during the day. This complex and demanding process required a high level of standardization to maintain the quality of Coca-Cola’s household brands, regardless of the operator in charge. Furthermore, HCCB's culture of employee empowerment, where every person is authorized to make decisions, either in terms of safety or quality, highlighted the need for standardization and easy access to SOPs.
The Solution
HCCB found the ideal solution in SwipeGuide, a platform that made essential process information available via QR code on mobile devices. This allowed employees to easily follow SOPs and uphold safety requirements. The company used SwipeGuide to manage and uphold quality standards, ensuring more uniformity in their processes. The instructions were made accessible on mobile devices in a step-by-step format, eliminating the need to sift through word documents or PDFs. HCCB also used SwipeGuide to simplify maintenance on the factory floor. Maintenance employees were provided with all the information they needed to perform their routine checks and avoid downtime. Detailed knowledge about factory interlocks, use of personal protective equipment, machine guards, and more was now provided to every maintenance employee on a handheld device.
Operational Impact
Quantitative Benefit
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