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Blue Yonder > Case Studies > Optimizing Logistics Services

Optimizing Logistics Services

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Customer Company Size
Large Corporate
Country
  • Worldwide
Product
  • JDA® Transportation Manager
  • JDA® Transportation Modeler
  • JDA® Transportation Planner
  • JDA® Supply Chain Strategist
Tech Stack
  • Supply Chain Management Software
  • Logistics Optimization Software
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Functional Applications - Transportation Management Systems (TMS)
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
  • Automotive
  • Electronics
Applicable Functions
  • Logistics & Transportation
  • Procurement
Use Cases
  • Supply Chain Visibility
  • Fleet Management
  • Inventory Management
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
UTi Worldwide is a global company that built a thriving business based on air and ocean freight forwarding in less than 10 years. The company serves a large and diverse base of global and local companies. As the company grew, its customers started demanding more than just the operational business offering. They wanted enhanced supply chain management services that would optimize their supply chains. UTi decided to offer these services in addition to its established operational business offering. The decision to enhance its service offering has been a great success for both UTi and its customers.
The Challenge
UTi Worldwide, a global business based on air and ocean freight forwarding, was facing a challenge. Its customers were demanding more than just the operational business offering. They wanted enhanced supply chain management services that would optimize their supply chains. UTi's existing IT systems were not equipped for this task as they were primarily geared towards processing orders and not optimizing logistics flows. The company needed a new IT solution that could provide a range of new logistics services, evaluate different distribution solutions, simulate alternative distribution networks, and optimize supply chains.
The Solution
UTi decided to partner with JDA and implemented a suite of their solutions including JDA Transportation Manager, JDA Transportation Modeler, JDA Transportation Planner with load configuration capabilities, and JDA Supply Chain Strategist. These solutions allowed UTi to offer a range of new logistics services to its customers. They were able to evaluate different distribution solutions, simulate alternative distribution networks, and optimize supply chains. For instance, they used JDA Supply Chain Strategist to establish the best location for a centralized warehouse for an electronics company and explore opportunities for reducing supply chain costs by closing down local warehouses. Similarly, they used the load configuration capabilities of the JDA solution to calculate weights and volumes to perfectly fill a container for an automotive customer.
Operational Impact
  • UTi was able to offer a range of new logistics services to its customers.
  • The company was able to evaluate different distribution solutions, simulate alternative distribution networks, and optimize supply chains.
  • UTi's customers benefited from reduced costs, improved lead times, and enhanced customer service levels.
  • The company was able to attract new customers while retaining existing ones.
Quantitative Benefit
  • UTi realized significant savings by consolidating loads.
  • The company improved customer supply chains with considerable cost reductions.
  • UTi helped its customers become more competitive.

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