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Case Studies > Optimizing product lifecycle and client satisfaction

Optimizing product lifecycle and client satisfaction

Customer Company Size
Mid-size Company
Region
  • Europe
  • America
  • Asia
Country
  • France
Product
  • Lectra Fashion PLM
  • Talend Data Integration
  • Talend Open Studio for Data Integration
Tech Stack
  • ETL
  • Data Warehousing
  • Business Intelligence
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Customer Satisfaction
  • Digital Expertise
Technology Category
  • Functional Applications - Product Lifecycle Management Systems (PLM)
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
  • Apparel
  • Automotive
  • Aerospace
Applicable Functions
  • Product Research & Development
  • Business Operation
Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
Lectra is a global leader in integrated technology solutions that automate and streamline the design, development, and manufacturing processes for industries using soft materials. The company specializes in advanced automatic cutting systems and software, serving large markets such as fashion, automotive, furnishings, and aeronautics. Lectra's clients include manufacturers, distributors, and brands of clothing and fashion accessories operating on a global scale. With headquarters in France and a workforce of 1,001-5,000 employees, Lectra generates 90% of its revenue from international markets, particularly in Europe, North America, and Asia. The company's solutions are designed to enhance product lifecycle management and client satisfaction by providing advanced technology and services tailored to the specific needs of its diverse clientele.
The Challenge
Lectra faced the challenge of controlling the lifecycle of products in industries using soft materials. The company needed to integrate its product lifecycle management (PLM) solution, Lectra Fashion PLM, with clients' existing information systems, including ERP, logistics, and supply chain systems. The initial data integration solution used by Lectra was acquired by a vendor with a different development strategy, prompting Lectra to seek a more suitable alternative. The challenge was to find a data integration solution that could offer resilience, flexibility, and compatibility with Lectra's business model, while also supporting international deployment and customization for clients with specific needs.
The Solution
Lectra selected Talend as its data integration solution due to its resilience, flexibility, and open-source core. Talend's solutions were found to be technologically advanced and well-suited to Lectra's business model. Lectra uses Talend Data Integration to develop standard open interfaces with its PLM solution, facilitating customization and supporting upgrades as the functional model evolves. Clients can choose between Talend Data Integration and Talend Open Studio for Data Integration based on project complexity and support needs. Talend's tools enable the migration and transformation of historical data to fit Lectra's data model, ensuring seamless integration with clients' existing systems. The solution also supports international deployment, allowing global clients to use localized software versions. Lectra benefits from Talend's active open-source community, which contributes to the evolution and enhancement of the solution.
Operational Impact
  • Lectra's PLM solution centralizes analytical and graphical information, enabling data mining and business intelligence.
  • The solution supports exporting and aggregation functions for dashboards and catalogs.
  • Talend's tools facilitate the migration and transformation of historical data, ensuring compatibility with Lectra's data model.
Quantitative Benefit
  • 23,000 clients in more than 100 countries use Lectra’s PLM software.
  • Lectra generates 90% of its revenue from international markets.

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