Oxford University Press’s Award-winning Distribution
Customer Company Size
Large Corporate
Region
- Europe
Country
- United Kingdom
Product
- Blue Yonder’s warehouse management
- Blue Yonder’s labor management
Tech Stack
- Warehouse Management System
- Labor Management System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
Technology Category
- Functional Applications - Warehouse Management Systems (WMS)
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Education
Applicable Functions
- Warehouse & Inventory Management
Use Cases
- Warehouse Automation
- Inventory Management
Services
- System Integration
About The Customer
Oxford University Press (OUP) is the largest university press in the world, with a history dating back to 1478. It publishes around 7,000 new titles every year in various formats and up to 40 languages. OUP has annual sales of 110 million units and operates its own distribution centre, making it one of the few publishers worldwide that does not rely on a third-party distributor. From its warehouse in Kettering, the organization dispatches 36,000 orders every month, 70 percent of which are destined for addresses outside of the U.K.
The Challenge
Oxford University Press (OUP), founded in 1478, publishes around 7,000 new titles every year, in a variety of formats and up to 40 languages. As the largest university press in the world, it has annual sales of 110 million units. OUP operates its own distribution centre, making it one of the few publishers worldwide to not rely on a third-party distributor. From its warehouse in Kettering, the organization dispatches 36,000 orders every month, 70 percent of which are destined for addresses outside of the U.K. To keep up with growth, OUP sought a scalable warehouse control system to replace their outdated technology which severely restricted how the organization operated and made it reliant on a conveyoring system that was complex and costly to maintain.
The Solution
For more than 14 years, OUP has relied on Blue Yonder’s warehouse management capabilities to facilitate and control its extensive distribution operation. The solution plays a pivotal role in the organization’s warehouse, optimizing almost all its business processes from picking and packing to dispatch. Leveraging Blue Yonder’s warehouse management capabilities give OUP full control and visibility into its detailed distribution processes. As a result, employees can respond to issues quickly and effectively. Paired with warehouse management, labor management encourages best practices in the warehouse. For example, it directs employees on the quickest routes around the 35,851m2 warehouse, so they can pick products for orders as efficiently as possible. Now, able to leverage detailed performance statistics, managers can provide accurate, personal feedback to all warehouse personnel during monthly reviews.
Operational Impact
Quantitative Benefit
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