Partner Communications Connects Supply with Demand
Customer Company Size
Large Corporate
Region
- Asia
Country
- Israel
Product
- Blue Yonder's forecasting and master planning
Tech Stack
- Inventory Management
- Demand Forecasting
- Distribution Planning
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Inventory Management Systems
- Functional Applications - Product Data Management Systems
Applicable Industries
- Telecommunications
Applicable Functions
- Warehouse & Inventory Management
- Logistics & Transportation
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- System Integration
About The Customer
Partner Communications is a leading cellular operator headquartered in Rosh Ha’ayin, Israel. The company commands about 29 percent of the Israeli communications market. The company’s two strong brands, Orange and 012 Smile, are known for delivering superior customer service in a crowded market. Partner also has built a reputation for product and service innovation, and it was the first cellular provider to introduce 4G services in Israel. The company embraces new technologies and gives its customers the best solutions available in the market.
The Challenge
Partner Communications, a leading cellular operator in Israel, is known for delivering superior customer service in a crowded market. The company has built a reputation for product and service innovation, being the first cellular provider to introduce 4G services in Israel. Speed of delivery is essential to their business in order to provide the best service quality to their customers. To support its commitment to providing outstanding customer service and product availability, Partner turned to Blue Yonder in an effort to improve service levels, increase productivity and reduce costs by automating product forecasting and distribution planning.
The Solution
Partner implemented Blue Yonder's forecasting and master planning to reduce inventory costs and decrease product delivery and distribution planning time. With cellular equipment constantly changing, Partner leverages Blue Yonder’s solutions to compete in this competitive environment. They use the solutions to forecast the demand for handsets and devices, and for spare parts for repair. They also use them to plan the distribution of devices and spare parts to their shops, dealers and labs. Blue Yonder’s forecasting capabilities enable the company to accurately predict demand across its products’ complete lifecycle, including the complex task of predicting demand for short lifecycle products and new product introductions. The master planning capabilities from Blue Yonder enable Partner to build optimal amounts of inventory at the right places in its network.
Operational Impact
Quantitative Benefit
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