PeerStory: CyberArk PAS
Customer Company Size
Mid-size Company
Region
- America
- Europe
Country
- Brazil
- United Kingdom
Product
- CyberArk PAS
- Alero
Tech Stack
- Azure
- SharePoint
- JAMS
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Cybersecurity & Privacy - Identity & Authentication Management
- Cybersecurity & Privacy - Security Compliance
Applicable Industries
- Professional Service
Applicable Functions
- Business Operation
Services
- System Integration
- Training
About The Customer
The customer is a small IT shop with a few hundred people and a company size of a couple of thousand employees. Despite being a small company, they have a global presence with offices and servers in multiple locations, including Brazil and London. They rely heavily on vendors for various operations and are looking to improve their security and access management processes.
The Challenge
The company faced challenges with their existing SharePoint workflows and DevOps processes, which were frequently breaking. They needed a more reliable and efficient way to manage privileged access without the need for submitting tickets, going through workflows, or waiting for approvals. Additionally, they had a tight deadline to meet an external customer requirement for privileged access management, which included signing the purchase order, installing the solution, and managing a larger number of servers than initially anticipated.
The Solution
The company chose CyberArk PAS after evaluating five different toolsets, including Quest. CyberArk's marketplace and out-of-the-box capabilities were crucial in getting stakeholder buy-in. The solution provided a standardized approach to security and reduced risk-access across the company. The DNA scan feature was particularly valuable, allowing the company to quickly identify and manage accounts. The initial setup was straightforward, well-documented, and could be handled by junior engineers. The solution also offered scalability, both geographically and in terms of disaster recovery capabilities. The company is also excited about Alero for third-party access management, which is crucial given their reliance on vendors.
Operational Impact
Quantitative Benefit
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