PeopleNet's Tailored Solutions Rings up $50,000 Annual Savings for Carolina Cargo
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- PeopleNet BLU In-Cab PCs
- PeopleNet Link
- eDriver Logs
Tech Stack
- Automated Workflow
- Data Center
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
- Employee Satisfaction
Technology Category
- Functional Applications - Remote Monitoring & Control Systems
- Networks & Connectivity - Network Management & Analysis Software
Applicable Industries
- Transportation
Applicable Functions
- Logistics & Transportation
- Business Operation
Use Cases
- Fleet Management
- Remote Asset Management
- Predictive Maintenance
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Carolina Cargo is a prominent coast-to-coast common carrier based in the Southeast United States. The company specializes in hauling dry goods, produce, and beverages to and from California. With a fleet of 120 trucks, Carolina Cargo is a significant player in the transportation industry, known for its commitment to operational efficiency and safety. The company has been leveraging PeopleNet BLU In-Cab PCs since 2009 to enhance its operations. Under the leadership of President Jim Crowder, Carolina Cargo continuously seeks innovative solutions to streamline its processes and reduce costs. The company's dedication to improving its workflow and safety standards is evident in its collaboration with PeopleNet Tailored Solutions to address the challenges associated with receiving broker orders.
The Challenge
Carolina Cargo faced a significant challenge in managing the workflow of receiving broker orders. The existing process required drivers to make unscheduled stops at truck stops to receive faxed orders, which was both costly and time-consuming. Each fax cost the company over $7, and with 120 trucks receiving one fax per week, the annual cost for faxes alone was nearly $46,000. Additionally, the out-of-route miles incurred by these unscheduled stops added to the operational costs, further straining the company's resources. The inefficiency of this process not only increased costs but also impacted driver productivity and safety, as drivers spent unnecessary time at truck stops, which are known to be high-risk areas for accidents.
The Solution
To address the challenges faced by Carolina Cargo, PeopleNet Tailored Solutions developed a custom Automated Workflow. This solution eliminated the need for drivers to make unscheduled stops at truck stops to receive faxed orders. Instead, the custom application allowed drivers to view scanned produce order images directly on their PeopleNet BLU In-Cab PCs. At the core of this solution was the PeopleNet Link device, which interfaced with a multi-function device at the company's headquarters. Once a broker order was scanned, it was stored in a directory corresponding to the truck nearest to the broker. The PeopleNet Link then polled these directories at predetermined intervals and automatically downloaded the images of stored orders to the appropriate trucks via the PeopleNet Data Center. Dispatch would send a message to the driver, notifying them that an order had been sent, allowing them to view the document without any additional stops. This streamlined process not only saved time and reduced costs but also improved driver safety by minimizing time spent at truck stops.
Operational Impact
Quantitative Benefit
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