Perfecting the Product Position
Customer Company Size
Large Corporate
Region
- Europe
Country
- France
Product
- JDA® Space Planning
- JDA® Floor Planning
- JDA® Space Automation
Tech Stack
- Space Planning Software
- Floor Planning Software
- Automation Software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Inventory Management Systems
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
- Retail
Applicable Functions
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- System Integration
About The Customer
Office Depot France is the number-one European office products reseller and the only French supplier to distribute office supplies, furniture and business services through all four channels: direct mail, a business-to-business sales organization, retail stores and the Web. The retailer sells more than 9,000 products and operates 56 stores across France, including 25 city stores and 31 superstores. The company creates planograms for all of its product ranges, providing each individual store with its own set. However, with numerous physical stores and a large product range to support, the retailer previously relied on a manual Excel-based process to create and compare its planograms.
The Challenge
Office Depot France, a leading European office products reseller, operates 56 stores across France, selling more than 9,000 products. The retailer creates planograms for all of its product ranges, providing each individual store with its own set. However, with numerous physical stores and a large product range to support, the retailer previously relied on a manual Excel-based process to create and compare its planograms. This time-consuming process for analyzing and comparing planograms for different stores could take up to two hours per planogram. In addition, Office Depot France’s merchandise planning team encountered numerous data inconsistencies, as there wasn’t a link between the floor and space planning data that was being produced. As a result, it was becoming difficult for Office Depot France to conduct range reviews and make planogram changes in an efficient manner.
The Solution
Office Depot France decided to invest in new space and floor planning solutions from JDA Software’s Category Management solution. The goal of the project was to enable the retailer to make changes across each store’s planograms in the most efficient manner, optimizing the investment in stock and allowing it to better tailor product ranges to meet local consumer preferences. JDA worked closely with its alliance member, Cube Solutions, to roll out these solutions across Office Depot France. Deploying JDA Space Planning has helped Office Depot France construct, manage and optimize localized planograms in order to create the best merchandise space allocations. The new drag-and-drop interface enables the merchandise planning team to make changes to planograms on the fly, while advanced three-dimensional graphics also shows them how the store presentation will look. Additionally, Office Depot France leverages JDA Floor Planning to determine the selling space effectiveness by department at each of its stores, based on local customer demographics, enabling it to create and maintain accurate floor plans.
Operational Impact
Quantitative Benefit
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