Rapid7 > Case Studies > Pioneer Telephone Uses Rapid7 InsightIDR and Nexpose to Unite Disparate Departments and Networks

Pioneer Telephone Uses Rapid7 InsightIDR and Nexpose to Unite Disparate Departments and Networks

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Customer Company Size
Mid-size Company
Region
  • America
Country
  • United States
Product
  • Nexpose
  • InsightIDR
  • Nexpose Now
Tech Stack
  • NIST Cybersecurity Framework
  • Metasploit
  • Office 365
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
  • Digital Expertise
Technology Category
  • Cybersecurity & Privacy - Endpoint Security
  • Cybersecurity & Privacy - Network Security
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Telecommunications
Applicable Functions
  • Business Operation
  • Facility Management
Services
  • System Integration
  • Cloud Planning, Design & Implementation Services
About The Customer
Pioneer Telephone Cooperative, Inc. is a leading provider of rural telecommunications services, offering a wide range of products and services to over 150,000 subscribers in 76 communities across 30 counties in Western Oklahoma. The company provides local telephone service, high-speed internet, Ethernet transport service, digital TV, cellular, long-distance, wireless broadband, security systems, business solutions, and yellow pages advertisement. With a history spanning over 60 years, Pioneer Telephone is committed to delivering high-quality telecommunications solutions to its customers.
The Challenge
Chad Kliewer, the Information Security Officer at Pioneer Telephone, was tasked with implementing a comprehensive security plan and ensuring compliance standards across multiple departments, including corporate, telephone, and broadband services. The challenge was compounded by the absence of a centralized IT group, making it difficult to create a cohesive infrastructure. Additionally, there was no formalized scanning process in place, leading to a lack of visibility into the network assets and vulnerabilities.
The Solution
Chad implemented Rapid7's Nexpose for vulnerability management and InsightIDR for incident detection and response. Nexpose allowed Chad to identify around 6,000 network assets and numerous vulnerabilities, some of which were previously unknown. The dynamic asset groups feature in Nexpose enabled Chad to prioritize and address high-risk vulnerabilities efficiently. InsightIDR integrated seamlessly with Nexpose, providing real-time insights into user behavior and network activities. This integration helped Chad detect and remediate security policy violations, such as unauthorized email applications on mobile devices. The Insight Agent further enhanced endpoint detection and visibility, crucial for technicians working in the field.
Operational Impact
  • Nexpose provided visibility into network assets and vulnerabilities, allowing for efficient prioritization and remediation.
  • InsightIDR integrated with Nexpose to offer real-time insights into user behavior and network activities, aiding in quick detection and remediation of security issues.
  • The dynamic asset groups feature in Nexpose enabled targeted vulnerability management, saving time and resources.
  • The Insight Agent enhanced endpoint detection and visibility, crucial for field technicians.
  • Chad was able to present clear metrics and value regarding the company's network security, aiding in strategic decision-making.
Quantitative Benefit
  • Discovered around 6,000 network assets.
  • Identified 33 Office 2007 installations and 124 Office 2010 installations that needed updates.

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