Customer Company Size
SME
Region
- America
- Asia
- Europe
Country
- United Kingdom
- United States
Product
- Linode API
- Linode Images
- AWS S3
Tech Stack
- Virtual Private Servers (VPS)
- API
- Snapshot System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Infrastructure as a Service (IaaS) - Virtual Private Cloud
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Software
- Professional Service
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Remote Asset Management
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
PlushForums, founded in 2014 and based in London, England, is a Platform-as-a-Service (PaaS) company that builds modern discussion forums. The platform features real-time discussions, an integrated blog, member directory, private messaging, PayPal subscriptions, and a world-class mobile experience. It is designed to be user-friendly, eliminating the need for technical knowledge or plug-in installation. With subscriptions starting at $49 per month, users get a professionally hosted service that is fast, secure, and ready to use in two minutes. PlushForums aims to provide a beautiful and modern forum experience for everyone, ensuring that even those without technical expertise can easily set up and manage their forums. The company is committed to delivering high-quality service with features that cater to the needs of its diverse user base.
The Challenge
Before virtualization, self-funded start-up companies like PlushForums would have had to build and maintain a monolithic computing architecture in a single location and most likely subscribe to a pricey Amazon Web Services to achieve a public-facing cloud presence. The overall cost could prove prohibitive. The threat, great: No matter how well an application could be segmented into services and components, if that infrastructure “silo” failed, it failed for all customers simultaneously. The cloud seemed to be the answer. Spreading risk across numerous virtual servers located in diverse regions should alleviate catastrophic downtime for a start-up. However, until data centers spanned the globe, cloud customers in Europe, Asia or the Middle East would incur extended latency for having to rely on only North American data centers. Nevertheless, cloud computing’s inception became a fanfare for cost-effective computing performance and assured uptime. But this hasn’t always been the case. Still and a bit ironically, many hosting companies pay dearly for annual subscriptions for cloud access, data integrity and reliable system performance. IT budgets bloat, which can sink many shoe-string budget start-ups. Founder Adrian Flitcroft and the gang at PlushForums wanted to avoid those pitfalls to which digital startups can be disposed. To capitalize on the advantages inherent with the cloud, the PlushForums team established four mission critical objectives, including: Immediate, positive cash flow generation. PlushForums sought a means to scale its business without capitalizing large and bulky infrastructure overhead. As a global forum platform, PlushForums also required geographically diverse points of presence, to ensure minimal latency. Responsive and impeccable customer service with as little manual intervention as possible, to sustain automation of new deployments and onboarding. Customer data integrity. PlushForums can’t emphasize and demonstrate enough its commitment to protect and preserve its customers’ data. Achieving these objectives, PlushForums recently completed a successful beta-test period and is now in full production with clients in North America, Europe and Asia.
The Solution
Linode’s API and Images data preservation tool help effectively manage infrastructure. Its RAM amount, CPU capacity, and I/O performance at desired price points deliver a favored and scalable benefit/cost ratio for start-ups needing cloud services. And its automatic backups feature preserved customer data independent of human intervention. According to Flitcroft, end users are very demanding and the private server market is highly competitive. After thoroughly researching the market, PlushForums found only a handful of companies able to supply optimum performance at an affordable price. Linode was one of them. “Primarily,” Flitcroft wrote, “Linode met our minimum RAM requirements at all key price points.” His additional research determined that Linode’s CPU and I/O performance exceeded all competing services at those same price points. This cost-performance ratio helped make PlushForum’s choice “that much easier.” “Pricing and performance at Linode – and other top-tier VPS providers – has given start-ups like us a new way to scale our business,” asserted Flitcroft. Linode’s API is a programmatic interface that automates sysadmin tasks like creating users and restricting permissions. Linode’s Images is a newly launched data preservation tool. PlushForums has found additional value in both features. Flitcroft’s staff considers the Images add-on as convenient containers for those apps that facilitate development and deployment. Such disk “snapshots” enable a user to freeze an entire stack at any point and retain the master image for future use. This constitutes an intuitive and agile way of managing infrastructure, according to Flitcroft, who further insisted, “Only a few cloud companies do snapshots/ Images well. The fact Linode Images works so well really smoothed the way for us.” And that’s important. PlushForums can’t afford to lose its customer’s images; to do so might impede new customer deployments. Sure, Flitcroft’s staff could reconstruct an image, but at the expense of time and money. “If (a cloud host) can’t offer redundancy on image storage, I would like to be able to download them for offline storage,” Flitcroft wrote. Fortunately, Linode satisfies PlushForums’ demand for an in-house back-up system -- complemented by Images. “We use Linode’s API and Images to create a new server for every single customer - in a geographically optimal location for each,” wrote Flitcroft. “As a result, each of our customers gets more dedicated resources, lower latency and greater resiliency.” For PlushForums users, this infrastructure model means its price plans are cheaper, while its systems are faster and offer more storage than marketplace competitors. That’s good for PlushForums customers, and good for a start-up, like PlushForums.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
SET Creative Ditches Google Vault for Datto Backupify
When Kienholz first started at SET, the staff was using Microsoft Outlook for email with no form of data backup. It became apparent that something needed to change as the staff was often burdened with trying to recover emails from departed employees. Kienholz transitioned the team to Google’s Gmail and implemented Google Vault for backup purposes. While SET employees quickly adjusted to Gmail, which many use for personal email, the same could not be said for Google Vault. “Unlike most Google products, Vault was not user friendly at all. It’s very hard to search for items. We never really figured out how to do a restore either,” explained Kienholz. Due to SET’s work with high-profile brands, projects often go through many rounds of revisions right down to the eleventh hour. This means that every bit of information - especially data living in project managers’ emails - is crucial to delivering clients a polished design at deadline.
Case Study
Infosys achieves a 5–7 percent effort reduction across projects
Infosys, a global leader in consulting, technology, and outsourcing solutions, was facing significant challenges in application development and maintenance due to its distributed teams, changing business priorities and the need to stay in alignment with customer needs. The company used a mix of open source, home-grown and third-party applications to support application development projects. However, challenges resulting from distributed teams using manual processes increased as the company grew. It became more and more important for Infosys to execute its projects efficiently, so they could improve quality, reduce defects and minimize delays.
Case Study
Arctic Wolf Envelops Teamworks with 24x7 Cybersecurity Protection and Comprehensive Visibility
Teamworks, a leading athlete engagement platform, faced rising cyberthreats and needed enhanced visibility into its network, servers, and laptops. With software developers connecting from all over the world, the company sought to improve its security posture and position itself for future growth. The company had a secure platform but recognized the need for a more proactive solution to identify gaps within its technology infrastructure. Data exfiltration and malicious access were top concerns, prompting the need for a comprehensive security upgrade.
Case Study
Sawback IT and Datto Save Client From a Costly Mistake
Ballistic Echo, a software development house, faced a critical challenge when human error led to the deletion of thousands of lines of unique code. This incident occurred before the code was pushed to source control, resulting in significant loss of time, revenue, and work. The previous file-level backup solution they used was slow and inefficient, making it nearly impossible to manually recreate the lost work. The need for a more reliable and efficient business continuity solution became evident to avoid such disasters in the future.
Case Study
Opal Helps Customers Shine Thanks to Datto
SP Flooring & Design Center faced a ransomware attack that encrypted and locked their files. The attack was initiated through a compromised service account set up by an outside vendor. The ransomware infection was isolated quickly, but there was a concern about the extent of the data at risk. The company had backups in place but was unsure of how much information was compromised. The situation required immediate action to prevent further damage and restore the affected data.
Case Study
Zapier Aggregates Multiple Analytics in a Single Dashboard with the New Relic Platform
Zapier, a company that enables non-technical users to push data between hundreds of web applications, was facing a challenge in automating and provisioning servers for optimal performance. The company's environment consisted of 50 Linux servers on the Amazon Elastic Compute Cloud (EC2), a Django application split across several servers, and a backend consisting of a dynamic number of celery task workers fed by messages published to a RabbitMQ cluster. They also maintained a number of internal web services on nginx in front of Gunicorn and Node.js processes. Redis handled simple key and value stores, with logging handled by Graylog2 and ElasticSearch. However, they realized that no level of automation would be sufficient without an effective monitoring solution in place. They needed a tool that could provide immediate alerts when something was breaking and could be easily implemented into their environment.