Customer Company Size
Mid-size Company
Region
- Europe
Country
- United Kingdom
Product
- MetaPack Manager
Tech Stack
- Enterprise Resource Planning (ERP) system
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions
- Logistics & Transportation
Use Cases
- Supply Chain Visibility
Services
- System Integration
About The Customer
Polybags Ltd is a company that specializes in polythene and polypropylene products. Established in 1961, the company has been trading online since 1999 and has become the leading UK site for sourcing polythene bags and film. As a holder of a Royal Warrant, Polybags places a significant emphasis on quality and fast, friendly service. The company dispatches over 80 tonnes of product per week, averaging 500 parcels a day and serving over 20,000 customers annually. Polybags' enterprise resource planning (ERP) system is provided by Kerridge Commercial Systems (KCS), a leading supplier of ERP solutions to distribution businesses.
The Challenge
Polybags Ltd, a leading UK site for sourcing polythene bags and film, was using an enterprise resource planning (ERP) system provided by Kerridge Commercial Systems (KCS). The ERP system was directly integrated through a bespoke piece of software with a single carrier. However, when that carrier ceased to exist, Polybags faced a serious dilemma. The company needed a solution that would protect against overreliance on a single carrier and provide options to easily bring on more carriers without having to develop their own bespoke link.
The Solution
Polybags turned to MetaPack Manager as a solution to their problem. Kerridge developed a module for Polybags’ ERP system that provides a single integration into the MetaPack Manager platform, opening up MetaPack’s global carrier library of over 300 carriers across 3,500 different services. This new approach not only protected Polybags from overreliance on a single carrier but also yielded significant cost savings. The switch to MetaPack removed the cost of integrating directly to a new carrier partner, which would typically have cost Polybags thousands of pounds. Polybags has been able to streamline the process by generating labels directly from the company’s OneOffice ERP software, which is seamlessly integrated with MetaPack Manager.
Operational Impact
Quantitative Benefit
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