Postal Savings Bank of China with the Most of Outlets Embraces Mobile Internet by Using OpenStack
Customer Company Size
Large Corporate
Region
- Asia
Country
- China
Product
- OpenStack
Tech Stack
- OpenStack
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
Use Cases
- Remote Asset Management
Services
- Cloud Planning, Design & Implementation Services
About The Customer
Postal Savings Bank of China (PSBC) is one of the largest commercial banks in the world, known for its extensive network of over 40,000 outlets and a customer base of nearly 490 million. The bank serves both urban and rural areas across China, offering a wide range of financial services. PSBC is recognized for its commitment to providing accessible banking solutions to a diverse clientele, including small consumer loans, mobile banking, and self-service banking applications. As a leader in the financial industry, PSBC is dedicated to leveraging technology to enhance customer experience and expand its service offerings.
The Challenge
PSBC, a major commercial bank in China with over 40,000 outlets and nearly 490 million customers, faced the challenge of transitioning its vast customer base from offline to online services. The bank's extensive coverage across urban and rural areas required a robust and scalable solution to support its mobile Internet service platform. The challenge was to provide seamless Internet banking services, including small consumer loans, mobile banking, and self-service banking apps, while ensuring customer satisfaction and maintaining the bank's reputation for reliability.
The Solution
To address the challenge of transitioning its customer base to online services, PSBC implemented OpenStack to build its mobile Internet service platform. This open-source cloud computing platform enabled the bank to provide a range of Internet banking services, including small consumer loans, mobile banking, and self-service banking apps. By leveraging OpenStack, PSBC was able to gradually transfer a large number of customers from offline to online, ensuring a seamless and efficient banking experience. The bank's OpenStack environment currently consists of 150 nodes, with plans to expand to a larger platform of about 650 nodes, demonstrating its commitment to scalability and innovation.
Operational Impact
Quantitative Benefit
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