Postman brings order to chaos at BetterCloud
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Postman Pro
Tech Stack
- Java
- SpringBoot
- AngularJS
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Software
Applicable Functions
- Discrete Manufacturing
Services
- Software Design & Engineering Services
About The Customer
BetterCloud is the first SaaS application management and security platform, enabling IT to centralize, orchestrate, and operationalize day-to-day administration and control for SaaS applications. The company is headquartered in New York City with an engineering office in Atlanta, GA. It has a team of 90 engineers who work with development languages such as Java, SpringBoot, and AngularJS. Every day, thousands of customers rely on BetterCloud to centralize data and controls, surface operational intelligence, enforce complex security policies, and delegate custom administrator privileges across SaaS applications.
The Challenge
BetterCloud, a SaaS application management and security platform, was struggling with organizing API documentation and endpoints. The team had to search through various documents and spreadsheets to find information about APIs. Managing existing or new API endpoints was becoming unwieldy. The lack of a centralized system for API infrastructure, documentation, workflows, and test suites was slowing down the engineering team and making communication less efficient. The challenge was to find a solution that could centralize, orchestrate, and operationalize day-to-day administration and control for SaaS applications.
The Solution
BetterCloud adopted Postman Pro to organize their API infrastructure, API documentation, workflows, and test suites. The Team Library feature of Postman Pro allowed each team at BetterCloud to own at least one collection for each major feature, with requests organized by microservice. Collections and environment templates could be shared, providing structure and common organization, making locating and trying out endpoints easy. The Team Library became the single source of truth about their APIs, allowing them to see the state of their APIs in real time, or review historical versions and the latest updates. BetterCloud also used environments to save secrets locally and reference them in synced collections, endpoints, and scripts, ensuring security. Pre-request scripts were used to apply HMAC headers, making authentication easier.
Operational Impact
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