Prevent Future Technical Issues by Centralizing Alerts, Events, and Metrics
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Datadog's API
- Datadog's OOTB integrations
- Datadog’s dashboards
Tech Stack
- Linux
- macOS
- Windows
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Software
Applicable Functions
- Discrete Manufacturing
- Product Research & Development
Use Cases
- Predictive Maintenance
- Process Control & Optimization
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
About The Customer
Based in San Francisco, CircleCI offers a hosted platform for continuous integration and deployment that helps development teams ship quality code. CircleCI's platform runs over 35 million builds every month across Linux, macOS, and Windows systems and provides fast feedback loops that increase developers’ ability to get new code to customers faster.
The Challenge
CircleCI's team was using several patched-together monitoring tools. As CircleCI's application infrastructure scaled, it became tedious to track the health and performance of their servers, databases, and other IT components as they had to spend hours every week manually correlating the outputs of their existing monitoring solutions. The final straw occurred when CircleCI missed an outage that should have been caught early by its monitoring system. Lowe knew then that he had “hit the limit with [their] tools” and needed to implement a more effective and sensitive monitoring solution that would scale automatically with CircleCI’s growth.
The Solution
Datadog’s dashboards helped CircleCI automatically filter and visualize metrics, traces, and logs from across their tech stack in one place, saving time spent on manual correlation. Datadog’s unified monitoring solution scaled with CircleCI’s growing infrastructure and allowed them to aggregate large amounts of data in one place. This helped them assess the behavior of their applications as well as identify issues they didn’t know existed so they could improve user experience. In the first few days of trying Datadog, Lowe confirmed that this solution met all of the requirements that CircleCI needed without having to build the product themselves. “Datadog has alerting, events, and metrics all in one place,” said Lowe. This was a huge plus, since Lowe felt that other solutions were trying to treat monitoring as a multifaceted problem. “Datadog treated it as one problem,” said Lowe, giving him and his team the ability to visualize all the data in a single pane.
Operational Impact
Quantitative Benefit
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