PrinterLogic's Implementation of Domo for Enhanced Data Analysis
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- PrinterLogic Enterprise Print Management
Tech Stack
- Web-based application
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Analytics & Modeling - Real Time Analytics
- Analytics & Modeling - Predictive Analytics
Applicable Functions
- Business Operation
Use Cases
- Predictive Quality Analytics
- Real-Time Location System (RTLS)
Services
- Data Science Services
About The Customer
PrinterLogic is a leading enterprise print management solution provider based in St. George, UT. The company specializes in server-less remote site printer deployments and has thousands of customers worldwide. PrinterLogic's web-based application simplifies print management and reduces costs by completely eliminating the need for print servers, delivering powerful centralized printer management, and empowering end users to install their own printers. The company has been recognized as the 107th fastest growing company in North America by Deloitte and the 18th fastest growing company in Utah by Mountain West Capital Network.
The Challenge
PrinterLogic, a leading enterprise print management solution provider, was facing challenges in accessing real-time data and insights for efficient decision-making. The executive team was unable to quantify the success of their efforts due to the lack of a comprehensive view of multiple data sources and millions of rows of data. They needed a tool that could connect to a rich set of data and be managed internally without requiring extensive technical resources. The company was spending a significant amount of time and resources on high-level individuals to pull reports, which was not cost-effective.
The Solution
PrinterLogic implemented Domo, a business intelligence tool, to address their challenges. Domo provided a platform for the company to view multiple data sources and millions of rows of data as a story that could be analyzed to drive decisions. The implementation of Domo automated the reporting process, saving time and resources previously spent on manual report generation. Domo also provided real-time data, enabling the company's founder to gain visibility into the sales pipeline in minutes, which would have otherwise taken days' worth of meetings with department heads. Furthermore, Domo's predictive analytics capabilities allowed PrinterLogic to predict bookings with over 90% accuracy.
Operational Impact
Quantitative Benefit
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