Case Studies > Pure Energy Increases Field Uptime with PingFederate

Pure Energy Increases Field Uptime with PingFederate

Customer Company Size

Large Corporate

Region

America

Country

Canada
United States

Product

PingFederate
Google Apps
MyPureHub
FIRE Online
FIRE Unplugged

Tech Stack

Microsoft Active Directory
OAuth 2.0

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Customer Satisfaction
Productivity Improvements

Technology Category

Cybersecurity & Privacy - Identity & Authentication Management
Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Oil & Gas

Applicable Functions

Field Services

Use Cases

Remote Asset Management
Remote Control

Services

System Integration

About The Customer

Pure Energy Services Ltd. is an oilfield services company specializing in well completion and abandonment services for oil and gas exploration and development entities. Operating primarily in the Western Canadian Sedimentary Basin and certain regions of the United States, Pure Energy is known for its expertise in servicing shale plays using advanced drilling and completion technologies, including hydraulic fracturing and horizontal drilling techniques. In October 2012, Pure Energy was acquired by FMC Technologies, Inc. The company is headquartered in Calgary, Alberta, and employs approximately 1,400 people, with the majority working in the field.

The Challenge

Pure Energy Services, a leading provider of hydraulic fracturing flowback services, faced a significant challenge in maintaining secure and efficient operations as 90% of its 1,400 employees worked in the field across North America's challenging terrains. The company needed a secure, compliant, and reliable enterprise SSO platform to streamline operations and integrate with both SaaS and on-premises applications. With a small IT department, the solution had to be easy to implement and maintain, while also being mobile-friendly and reliable to minimize costly downtime.

The Solution

Pure Energy selected PingFederate to provide a secure and compliant SSO infrastructure for its SaaS and on-premises applications. The solution was implemented in two phases, with Phase 1 involving the setup of PingFederate and SSO-enabling Google Apps, MyPureHub, FIRE Online, and Pure Energy's LMS application. Phase 2, completed in just 12 hours, involved setting up OAuth 2.0 and integrating the FIRE Unplugged mobile app into PingFederate. The implementation was praised for its ease and speed, with Ping Identity's integration kits and technology skill set playing a crucial role in the successful deployment.

Operational Impact

The SSO solution was completed within 10 days, significantly reducing costly employee downtime in the field.
The implementation provided capabilities for future enhancements, allowing Pure Energy to plan for SSO-enabling additional SaaS applications.
The solution was well-received by company executives, who were impressed with its reliability and ease of use.
Ping Identity's value proposition met all expectations, with the company providing ongoing support and suggestions for further improvements.

Quantitative Benefit

The SSO solution was implemented in two phases, with Phase 2 completed in just 12 hours.
The goal is to cut authentication-related support calls in half over three months.