Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Radware’s AMS solution
- Radware’s AFE solution
- Radware’s Insite management and monitoring tool
Tech Stack
- Network Architecture
- IP applications
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Brand Awareness
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Telecommunications
Applicable Functions
- Business Operation
Use Cases
- Real-Time Location System (RTLS)
- Remote Asset Management
Services
- System Integration
- Software Design & Engineering Services
About The Customer
AccuWeather is recognized by 180 million Americans as the leader in weather forecasts and climate information. It serves an average of five to six million users a day. When regions across the globe are hit with severe weather conditions such as hurricanes and snowstorms, traffic volume increases to 15 million hits a day. It is essential for AccuWeather.com to maintain customer satisfaction by providing exceptional weather service capabilities 24/7. The company has a large network of servers, concurrent connections, and millions of hits to its website per day.
The Challenge
AccuWeather, the world’s largest online commercial weather service, serves an average of 5 to 6 million users a day. However, when regions across the globe are hit with severe weather conditions such as hurricanes and snowstorms, traffic volume increases to 15 million hits a day. This surge in traffic presents a significant challenge for the company as it needs to ensure 24/7 information availability under these conditions. Therefore, Accuweather required a solution that would allow them to dynamically scale and add server capacity to handle the increased traffic. The company also needed to maintain customer satisfaction by providing exceptional weather service capabilities 24/7. It was crucial for AccuWeather's network to be available and optimized for web access 24/7 for critical weather information.
The Solution
To address these challenges, AccuWeather implemented Radware’s Application Front End Solution (AFE). This solution guarantees the optimized operation of servers across AccuWeather.com for high performing IP applications. It also provides full access to mission critical applications and databases by examining all AccuWeather.com server resources and intelligently redirecting traffic to the best available site. To ensure the fastest response time to end users, Radware’s load balancing algorithms distribute traffic across AccuWeather’s servers for full responsiveness, ensuring the best reliable service from click to content. Radware’s AFE also enables AccuWeather to easily and dynamically scale capacity and performance by adding servers to support increased traffic surges. This allows AccuWeather a transparent adjustment of the capacity required by providing more access and redundancy for the best user experience.
Operational Impact
Quantitative Benefit
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