Technology Category
- Infrastructure as a Service (IaaS) - Public Cloud
- Sensors - Camera / Video Systems
Applicable Industries
- Education
- Transportation
Applicable Functions
- Logistics & Transportation
Use Cases
- Onsite Human Safety Management
- Public Transportation Management
Services
- System Integration
- Training
About The Customer
RATP Dev USA has been providing transportation services to the public for over 45 years, helping transit agencies across the US transport passengers throughout their communities. They believe in a safer, smarter transportation ecosystem, which led to the creation of drive2zero - RATP Dev's Safety Management System (SMS). Led by Mike Anderson, RAPT Dev USA’s VP of Safety and Security, drive2zero is aimed at increasing safety culture among agencies in the transit industry using a multifaceted approach, including live video recordings of the fleet.
The Challenge
RATP Dev USA, a provider of public transportation services, was facing a significant challenge in ensuring the safety of its passengers and drivers. The nature of public transit is such that incidents are bound to occur. In the past, securing clear, accurate, and reliable video equipment on a fleet of vehicles was not common, leaving agencies to hypothesize or scramble for public footage of an incident to identify the root cause. This lack of clarity extended the time of an open investigation and left the public, clients, public officers, and more with questions regarding disciplinary actions, remedies to prevent the incident from reoccurring, and lessons to be learned for future safety and training purposes.
The Solution
To address this challenge, RATP Dev USA implemented the SmartDrive system as part of its Safety Management System (SMS) solution, drive2zero. This technology captures real-time footage that is recorded and stored to analyze driver behavior as part of training programs. It can also be used to display the undisputable facts in the event of an incident. The SmartDrive program allows RATP Dev and agency leadership to access the recorded footage and correlate data to ensure sound decision making. By recording and watching footage of a driver, and how they responded to a planned or unplanned event, they can learn from it to prevent similar incidents in the future.
Operational Impact
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