Technology Category
- Cybersecurity & Privacy - Security Compliance
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- E-Commerce
- Finance & Insurance
Applicable Functions
- Quality Assurance
Use Cases
- Leasing Finance Automation
- Retail Store Automation
About The Customer
The customer is a Fortune 500 company in the travel and hospitality industry. The company serves 40 million customers around the world annually. Its mission is to bring humanity to the travel and hospitality industry and create memorable experiences for its customers. Like many other businesses in its industry, this company focused on new ways to provide for and accommodate customers during the outbreak of COVID-19. The pandemic also accelerated the company’s efforts to modernize its applications and infrastructure, including the strengthening of the availability, security, and compliance of the company’s e-commerce payments platform.
The Challenge
A Fortune 500 company in the travel and hospitality industry, serving 40 million customers annually, was faced with the challenge of managing its customers’ credit card information in a highly secure and compliant manner. The company's compliance team was in need of a highly available, PCI-compliant solution for managing credit card security codes, also known as CVV or CSC codes. The solution had to meet stringent requirements such as running in-memory, expiring stored information after a short period, and encrypting payment data to ensure minimal correlation between CVV codes and other cardholder information. The need for this solution was further accelerated by the COVID-19 pandemic, which pushed the company to modernize its applications and infrastructure, particularly its e-commerce payments platform.
The Solution
After performance testing and evaluating multiple options including Memcached and MongoDB, the team chose Redis Enterprise to meet its PCI-compliance requirements. Redis Enterprise was selected for its fast performance, failover capabilities, linear scalability via clustering, and ease of use. The support provided by Redis was also a key factor in the decision. The compliance team received quick responses and immediate notifications of any issues, along with patches to resolve them. With guidance from Redis, the team was able to quickly configure its clustering and DNS setups, and had its compliance environment ready within just a few days. The team is now looking to further leverage Redis Enterprise by migrating other components of its credit card data management application into the cloud and exploring other ways that Redis Enterprise can help deliver speedy yet secure experiences to its customers.
Operational Impact
Quantitative Benefit
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