Reliability, convenience and cost: 3 primary reasons SME chose Linode
Customer Company Size
SME
Region
- America
- Europe
- Asia
Country
- United Kingdom
Product
- Linode
- Enterprise File Fabric
- VMWare
Tech Stack
- API
- IaaS
- VMWare
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Application Infrastructure & Middleware - API Integration & Management
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Software
- Professional Service
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Predictive Maintenance
- Remote Asset Management
Services
- Cloud Planning, Design & Implementation Services
- Software Design & Engineering Services
- System Integration
About The Customer
Storage Made Easy (SME) is a London-based company founded in 2009, specializing in cloud-based storage solutions. The company offers the Enterprise File Fabric, a solution that enables IT departments to regain control of 'cloud sprawl' by unifying private and public data into a single, converged storage infrastructure. This infrastructure can be easily managed and used to set governance and audit controls. SME's solution provides a 'blanket' that enterprises can apply to wrap around all their data, whether it’s on-premises, within a public cloud, or on a third-party software vendor’s cloud. Customers use SME for collaboration, security, encryption, audit, and control, as well as to provide a data unification platform. The company has seen increased subscriptions from Fortune 1000 enterprises and has expanded its market adoption of the Enterprise File Fabric Solution.
The Challenge
SME initially faced two significant hurdles with regards to its hosted deployment of the Enterprise File Fabric. First, its SaaS platform demands constant uptime and high throughput, so SME sought the capability to balance traffic loads for its clients. Second, for some of its enterprise customers, SME needed to supply on-demand dedicated IaaS instances that could assume the advantages of its Enterprise File Fabric Appliance without requiring the client’s investing heavily in new technology or advanced system administration training, but which would remain cost effective. More recently, SME has sought to automate its client on-boarding for an IaaS instance.
The Solution
Linode’s nine global datacenters let SME load balance its clients across global regions. This geographic disparity reduces the risk of their SaaS offering going offline for any length of time. For customers who require a hosted cloud instance, SME also chooses to recommend Linode hosting as an option to its Enterprise File Fabric customers. This 'managed private appliance' appeals to customers that seek the benefits of SME’s Enterprise File Fabric Appliance, but don’t have the technology, or administrative know-how to be able to confidently master an Infrastructure-as-a-Service (IaaS) platform. More recently, SME has begun the process of automating customer on-boarding to acquire a Linode IaaS instance. Soon, SME will be launching a one-click deployment feature rooted in Linode automation through its API.
Operational Impact
Quantitative Benefit
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