Buildertrend > Case Studies > Renovations by Garman: Enhancing Efficiency with Buildertrend’s Onsite Consulting

Renovations by Garman: Enhancing Efficiency with Buildertrend’s Onsite Consulting

Applicable Industries

Buildings
Education

Use Cases

Construction Management
Virtual Training

Services

System Integration
Training

About The Customer

Renovations by Garman is a remodeling and restoration company based in Lititz, Pennsylvania. Established in 2011, the company specializes in whole-house remodeling, including adding in-law suites, tearing roofs off, and building second stories. They pride themselves on their expert team and well-established processes, which enable them to handle a large quantity of projects without sacrificing quality. The company generates over $10 million per year and has seen record sales, a record number of projects, and record success. However, they were facing challenges in managing their growth and were seeking ways to streamline their workflows and improve their project management.

The Challenge

Renovations by Garman, a Pennsylvania-based remodeling and restoration company, was facing challenges in managing their growing business. Despite raking in over $10 million per year, the team was at risk of losing thousands due to minor project management missteps. They had been using the Buildertrend home remodeler software for seven years, but were only utilizing 35% of its capabilities. The company was struggling with manual and time-consuming processes, such as using yellow sheets and spreadsheets for project management. They were also using a separate system to manage their financials, which was not integrated with their project management system. This led to inefficiencies and a lack of streamlined workflows.

The Solution

To address these challenges, Renovations by Garman turned to Buildertrend’s Onsite Consulting service. This service provided tailored training at their office, helping the entire team to better understand and utilize the software. The consulting process began with a discovery phase, where the consultant met with the team over the phone to understand their specific needs and challenges. Based on these conversations, a detailed agenda was drafted for a two-day workshop at the Garman office. The training sessions were broken out by departments and ranged from half hour to two-hour sessions. Over two days, the consultant went through Garman’s entire building workflow, answering questions and providing hands-on education on new procedures and processes. The support didn’t end with the workshop, as the consultant provided resources to ensure the lessons led to significant improvements.

Operational Impact

The implementation of Buildertrend’s Onsite Consulting service led to significant operational improvements for Renovations by Garman. The tailored training helped the team to better understand and utilize the software, leading to more efficient and streamlined workflows. The integration of financials with project management eliminated the need for a separate system, simplifying processes and reducing the risk of errors. The team was also able to ask questions and receive hands-on education on new procedures and processes, enhancing their skills and knowledge. The ongoing support from the consultant ensured that the lessons learned during the workshop were implemented effectively, leading to lasting improvements in the company’s operations.

Quantitative Benefit

Increased utilization of Buildertrend software from 35% to 90%
Streamlined workflows, reducing time spent on manual processes
Integrated financials with project management, eliminating the need for a separate system