Revamping Business Performance: Stone & Wood's Journey with SweetProcess
Applicable Industries
- Education
Applicable Functions
- Quality Assurance
Use Cases
- Regulatory Compliance Monitoring
- Virtual Training
Services
- System Integration
- Training
About The Customer
Stone & Wood is a brewing company located in the Northern Rivers region of Australia. The company prides itself on producing quality beer and catering to the needs of its community. It has a highly trained team that ensures all its products maintain their signature taste. Stone & Wood is committed to enhancing the lives of its employees, offering them an opportunity to be shareholders in the business through its Employee Share Scheme. Currently, over 70% of its employees are shareholders. The company has about 150 employees.
The Challenge
Stone & Wood, a brewing company based in Australia, was facing significant operational challenges. The company was struggling to maintain quality assurance and smooth operations, which were crucial in their industrial environment. The existing system of using binders and Microsoft Word documents for documenting their processes was proving to be inefficient and insufficient. Updating work procedures and processes was another major challenge. The use of outdated procedures could potentially disrupt the entire production process, leading to wastage of time and resources. The company needed a more effective system to streamline their operations and ensure adherence to regulatory standards in the industry.
The Solution
The solution to Stone & Wood's operational challenges came in the form of SweetProcess, a software designed to streamline business processes. Tom, the quality assurance and sensory coordinator at Stone & Wood, tried out several systems before settling on SweetProcess. The software's ease of use and the 14-day free trial feature allowed Tom to determine that it was the right fit for the company. SweetProcess was immediately put to use in the organization, simplifying employee onboarding and training, updating work processes, creating a centralized knowledge base, and helping the company meet regulatory standards. The software also allowed the company to customize its operations according to their specific needs, with support from the SweetProcess team.
Operational Impact
Quantitative Benefit
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