CoConstruct > Case Studies > Revamping Contract Processes: A Case Study of Castile Kitchen & Bath's Transformation with CoConstruct

Revamping Contract Processes: A Case Study of Castile Kitchen & Bath's Transformation with CoConstruct

Technology Category

Sensors - Level Sensors

Applicable Industries

Buildings
Cement

Applicable Functions

Procurement
Product Research & Development

Use Cases

Leasing Finance Automation
Smart Contracts

Services

Training

About The Customer

Castile Kitchen & Bath is a remodeling firm based in Eugene, Oregon. The company, which is owned by Forrest and Jen, specializes in high-end kitchen and bathroom remodels. The team of 15 is passionate about creating quality construction and craftsmanship with a keen attention to detail. In addition to their commitment to quality, the owners are driven to create repeatable and scalable systems for their business. This commitment is evident in their transition from general contracting to specializing in bathroom and kitchen remodels, where they continue to refine their practices, including their remodeling contract process.

The Challenge

Castile Kitchen & Bath, a remodeling firm based in Eugene, Oregon, was facing challenges with their contract processes. The company, which specializes in high-end kitchen and bathroom remodels, was using a manual system for their contracts that was prone to errors and inefficiencies. The process began with an Excel spreadsheet, dubbed the 'budget calculator', which contained three primary columns for materials, trade partners, and labor. This spreadsheet was used to calculate anticipated and actual costs for various line items. Once the calculations were complete, the information was manually transferred to a document, which included contract verbiage, project cost, pay schedule, and other attachments. This document, along with packets of pictures and drawings of the job, was then stapled together and initialed by the client. This manual process was not only time-consuming but also left room for errors, such as misplaced commas or copy and paste mistakes.

The Solution

To streamline their contract process, Castile Kitchen & Bath turned to CoConstruct, a construction project management software. With CoConstruct, the company was able to automate their contract process, reducing the risk of errors and saving time. After a design agreement is signed, clients sit down with a Castile team member who uses a CoConstruct specs and selections template, preloaded with details relevant to a kitchen or bathroom remodel. As the template is filled out, it builds out the vision for the project. Information such as measurements, materials, and pricing is added, and trade partners are contacted for bids. All this information is automatically compiled into the project's estimate and proposal, eliminating the need for double data entry. The new process has increased the level of detail in their contracts, improving client understanding and enabling the company to develop a trainable and repeatable process.

Operational Impact

The implementation of CoConstruct has brought about significant operational improvements for Castile Kitchen & Bath. The new contract process has not only increased the level of detail in their contracts but has also made the process more understandable for their clients. This has resulted in a more efficient and error-free contract process. Additionally, the company has seen improvements in other areas of their business, such as change order management. The clear and easy-to-use system has made it easier for the team to decide when a change order needs to be initiated, saving the company significant amounts of money. Furthermore, the flexibility of the system has allowed the company to quickly adapt their processes in response to external factors, such as material shortages. This has enabled them to maintain their project schedules despite these challenges.

Quantitative Benefit

The new contract process has increased the level of detail in their contracts by 100%.
The change order management process has saved the company thousands of dollars.
The shift in the ordering process has reduced delivery times by four to six weeks.