Roxio Rocks With Sage 500 ERP
Customer Company Size
Mid-size Company
Region
- America
- Asia
- Europe
Country
- United States
- Canada
- Germany
- Japan
Product
- Sage 500 ERP
- Sage HRMS module
Tech Stack
- ERP System
- Inventory Management System
- HR and Payroll System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Enterprise Asset Management Systems (EAM)
Applicable Industries
- Software
Applicable Functions
- Discrete Manufacturing
- Logistics & Transportation
Use Cases
- Inventory Management
- Manufacturing System Automation
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Roxio, Inc. is a leading software company that specializes in digital media software. Some of its popular products include Easy CD Creator for Windows, Toast for Macintosh, PhotoSuite for editing digital photography, and VideoWave for editing digital video. The company also produces GoBack, a popular system recovery software used for recovery after system crashes, virus attacks, and data loss. Roxio distributes its products globally through strategic partnerships with major hardware manufacturers, in stores with leading retailers, through Internet partnerships, and directly through its website. The company's stock is traded on Nasdaq as ROXI, and it is a member of the S&P SmallCap 600 and the Russell 2000 Index. Roxio has ten locations worldwide and employs around 400 people.
The Challenge
Roxio, Inc., a leading software company specializing in digital media software, was in need of an advanced business management solution that could handle manufacturing, multiwarehouse, and multicurrency capabilities. The company was previously using the SAP business software of its parent company, Adaptec, Inc. However, when Roxio was spun off as a separate entity in May 2001, it required its own system. The company was looking for an Enterprise Resource Planning (ERP) system that offered strong customization capabilities. The system needed to be able to handle the multiple organizations and currency conversions of Roxio's various locations, each with its own sales organization, different revenue and commission structures, and unique tax issues if outside the United States.
The Solution
Roxio chose to implement Sage 500 ERP, a comprehensive business management solution that includes financial, manufacturing, and distribution modules. The application has automated the entire process cycle, including deliveries and shipments. Sage 500 ERP also tracks virtual manufacturing transactions, providing Roxio with online visibility of production, even if it's being handled outside its own four walls. One of the custom reports is a real-time, anytime revenue inventory snapshot, part of Roxio’s remote inventory management system that streamlines dealings with retail and OEM partners. The system manages inventory levels at Roxio’s sites in Germany, Japan, The Netherlands, Canada, and various locations in the United States. Roxio uses the system’s Inventory Replenishment module to forecast product demand, allowing the company to achieve greater efficiencies in production and distribution.
Operational Impact
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Infosys achieves a 5–7 percent effort reduction across projects
Infosys, a global leader in consulting, technology, and outsourcing solutions, was facing significant challenges in application development and maintenance due to its distributed teams, changing business priorities and the need to stay in alignment with customer needs. The company used a mix of open source, home-grown and third-party applications to support application development projects. However, challenges resulting from distributed teams using manual processes increased as the company grew. It became more and more important for Infosys to execute its projects efficiently, so they could improve quality, reduce defects and minimize delays.
Case Study
Arctic Wolf Envelops Teamworks with 24x7 Cybersecurity Protection and Comprehensive Visibility
Teamworks, a leading athlete engagement platform, faced rising cyberthreats and needed enhanced visibility into its network, servers, and laptops. With software developers connecting from all over the world, the company sought to improve its security posture and position itself for future growth. The company had a secure platform but recognized the need for a more proactive solution to identify gaps within its technology infrastructure. Data exfiltration and malicious access were top concerns, prompting the need for a comprehensive security upgrade.
Case Study
Sawback IT and Datto Save Client From a Costly Mistake
Ballistic Echo, a software development house, faced a critical challenge when human error led to the deletion of thousands of lines of unique code. This incident occurred before the code was pushed to source control, resulting in significant loss of time, revenue, and work. The previous file-level backup solution they used was slow and inefficient, making it nearly impossible to manually recreate the lost work. The need for a more reliable and efficient business continuity solution became evident to avoid such disasters in the future.
Case Study
Opal Helps Customers Shine Thanks to Datto
SP Flooring & Design Center faced a ransomware attack that encrypted and locked their files. The attack was initiated through a compromised service account set up by an outside vendor. The ransomware infection was isolated quickly, but there was a concern about the extent of the data at risk. The company had backups in place but was unsure of how much information was compromised. The situation required immediate action to prevent further damage and restore the affected data.
Case Study
Zapier Aggregates Multiple Analytics in a Single Dashboard with the New Relic Platform
Zapier, a company that enables non-technical users to push data between hundreds of web applications, was facing a challenge in automating and provisioning servers for optimal performance. The company's environment consisted of 50 Linux servers on the Amazon Elastic Compute Cloud (EC2), a Django application split across several servers, and a backend consisting of a dynamic number of celery task workers fed by messages published to a RabbitMQ cluster. They also maintained a number of internal web services on nginx in front of Gunicorn and Node.js processes. Redis handled simple key and value stores, with logging handled by Graylog2 and ElasticSearch. However, they realized that no level of automation would be sufficient without an effective monitoring solution in place. They needed a tool that could provide immediate alerts when something was breaking and could be easily implemented into their environment.
Case Study
Pipeline Insight Case Study: YARCDATA
YarcData faced challenges in determining the conversion rates of prospects into customers through various marketing efforts and identifying the source of its leads. They wanted to know the percentage of opportunities in the sales pipeline that came from different marketing events, web downloads, or self-sourced sales opportunities. Additionally, they needed the ability to drill down into the data to guide where to allocate more marketing dollars based on the success of previous efforts. Previously, YarcData relied heavily on spreadsheets and Salesforce.com reports, which made it difficult to extract the exact information they needed. This reliance on spreadsheets represented about 70% of their data presentation.
