Customer Company Size
SME
Region
- America
Country
- United States
Product
- Sage 100 ERP
- Sage PFW ERP
Tech Stack
- ERP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Electronics
Applicable Functions
- Discrete Manufacturing
- Sales & Marketing
Use Cases
- Manufacturing System Automation
- Inventory Management
Services
- System Integration
About The Customer
OptoSigma is the United States subsidiary of Sigma Koki, a large Japanese optical component manufacturer. Since 1995, OptoSigma has been distributing highly specialized products to medical device manufacturers, testing firms, and research universities. The company bases its reputation on delivering exceptional products backed by a knowledgeable and responsive staff. OptoSigma is located in Santa Ana, California and operates from one location. The company is in the industry of Industrial Optical, Mechanical and Motorized Components.
The Challenge
OptoSigma had been using an older version of Sage PFW ERP which was no longer meeting its needs. The company was looking for a powerful, modern ERP solution that could meet all of its requirements. The company needed a solution that was intuitive to use, had strong inventory control capabilities, and bill of materials functionality. The company also wanted a solution that could be easily customized to match its workflow.
The Solution
OptoSigma migrated to Sage 100 ERP as part of a larger technology upgrade. Sage 100 ERP met all of the company’s requirements for its new ERP solution. It is intuitive to use, plus the screens can be easily customized to match the company's workflow. Most importantly, it has strong inventory control capabilities and bill of materials functionality. The company’s Sage business partner used the tools within Sage 100 ERP to import the company’s purchase order, sales order, payable, receivable, and inventory data into Sage 100 ERP. This enabled staff to work with actual business data from the start.
Operational Impact
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