Sage North America's Transformation with Domo
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Domo
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Functions
- Business Operation
Use Cases
- Real-Time Location System (RTLS)
Services
- Data Science Services
About The Customer
Sage North America is a part of the global organization, Sage, which provides small and medium-sized organizations with a range of business management software and services. These services range from accounting and payroll to enterprise resource planning, customer relationship management, and payments. The company is based in Irvine, California, and operates in the high tech industry. As a part of a renowned global organization, Sage North America understands the importance of being data-driven in its operations.
The Challenge
Sage North America, a provider of business management software and services, was facing challenges in its data management. The company understood the importance of being data-driven but was limited by the lack of appropriate tools. The process of building and sharing reports across teams was time-consuming. Additionally, the visibility into multiple data platforms needed to be increased. The company was operating in a culture of guesswork and assumptions, which was not conducive to its growth and efficiency.
The Solution
Sage North America implemented Domo, a business intelligence tool, to overcome its challenges. Domo provided the company with real-time information, eliminating the need for guesswork. The tool made data accessible and easy to use, whether on a computer or a mobile device. This allowed the company to have immediate access to important metrics. For instance, during their big event, Sage Summit, they were able to monitor the types of people registering in real time, along with the associated revenue and sponsorship dollars. Domo also facilitated a critical shift in the company's culture, making it a real-time metrics-driven culture.
Operational Impact
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