Samsara > Case Studies > Samsara for Freight and Distribution

Samsara for Freight and Distribution

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Customer Company Size
SME
Region
  • America
Country
  • United States
Product
  • Samsara VG34 Vehicle Gateways
  • Samsara CM11 Cameras
  • Samsara Safety Report
  • Samsara Fleet Platform
Tech Stack
  • GPS Tracking
  • In-Vehicle Cameras
  • Automated Time Cards
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Productivity Improvements
  • Customer Satisfaction
  • Employee Satisfaction
Technology Category
  • Functional Applications - Fleet Management Systems (FMS)
  • Analytics & Modeling - Predictive Analytics
Applicable Industries
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Business Operation
Use Cases
  • Fleet Management
  • Predictive Maintenance
  • Driver Performance Monitoring
  • Remote Asset Management
Services
  • System Integration
  • Software Design & Engineering Services
About The Customer
Fames Transport is a United States Postal Service mail contractor that operates a fleet of 60 vehicles. The company is committed to growing its business for future generations and is excited by the rise in e-commerce and at-home delivery. Francisco, a key figure in the company, is focused on modernizing the family business to keep up with changing technology and business tools. His goal is to improve operational efficiency and safety while maintaining the company's competitive edge in the freight and distribution industry.
The Challenge
Francisco, in his new role at Fames Transport, aimed to modernize the family business to keep up with changing technology and business tools. His first initiative was to update the company's GPS tracking solution, which was clunky and used excessive data. Francisco tasked his team with finding a new provider as soon as their contract finished. Upon discovering Samsara’s platform, he was impressed by its intuitive interface and accurate live location tracking. However, the decision to adopt Samsara was ultimately driven by the platform's comprehensive features, including safety improvements from in-vehicle cameras and operational savings from automating time sheets.
The Solution
Francisco began by installing two VG34 Vehicle Gateways to monitor activity and location, along with safety features like harsh braking, acceleration, and speeding. He discovered that one of his drivers had a low safety score due to excessive speeding and harsh braking events. After consulting with the Samsara team, Francisco decided to install Samsara’s CM11 cameras in the same vehicles. The driver’s safety score improved significantly within two weeks. Encouraged by these results, Francisco installed cameras in every truck and started using Samsara’s Safety Report to incentivize responsible driving. Additionally, Fames Transport used Samsara to automate the time card process, which was previously managed by five administrators and prone to errors. The transition to electronic tracking of driver hours and mileage reduced administrative workload and ensured fair compensation for drivers.
Operational Impact
  • Fames Transport improved safety by installing in-vehicle cameras, which led to a significant increase in driver safety scores.
  • The company automated the time card process, reducing administrative workload and ensuring accurate tracking of driver hours and wages.
  • Samsara’s platform provided a comprehensive fleet management solution, supporting Fames Transport in areas such as safety, hours of service, maintenance, and security.
  • The use of Samsara’s Safety Report incentivized responsible driving, with high-rated drivers receiving year-end bonuses.
  • Fames Transport was able to clear drivers who were unfairly blamed for accidents by retrieving video footage from Samsara’s dashboard.
Quantitative Benefit
  • 20 regions served
  • 60 vehicles delivering mail for the US Postal Service
  • $4,000 daily savings from payroll efficiency
  • 18% increase in safety score after installing dash cams

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