About The Customer
The customer in this case study is Samsung, a multinational conglomerate headquartered in South Korea. Samsung is one of the world's leading manufacturers of electronic devices, including mobile phones, televisions, and home appliances. The company is known for its innovative approach to technology and its commitment to creating high-quality products that enhance the lives of its customers. In this campaign, Samsung aimed to promote the launch of its new Galaxy A5 mobile device while also supporting the sporting community in Australia. The company's innovative use of social media and IoT technology demonstrates its commitment to staying at the forefront of technological advancements and engaging with its customers in new and exciting ways.
The Challenge
Samsung, building on the success of their 'Rethink Role Models' campaign and Netball partnership, wanted to further demonstrate the role social media plays in supporting sport in Australia. The challenge was to promote the launch of the new Galaxy A5 in a way that would engage both Netball superstars and sporting fans across the country. The company aimed to create an action-packed campaign that would put the mobile device at the heart of the sporting community, encouraging fans to get involved and show off their skills using the hashtag #GalaxyAGame.
The Solution
Samsung developed a comprehensive campaign that was delivered via TV commercials, digital platforms, social media, and at game content. The centerpiece of the campaign was a 60-second spot featuring a variety of athletes showing off their skills in netball, soccer, and basketball, with the Galaxy A5 mobile at the heart of the action. The campaign called for fans to get involved and show off their skills using the hashtag #GalaxyAGame. This innovative approach leveraged the power of social media and the Internet of Things (IoT) to create a dynamic, interactive experience for fans and athletes alike. By integrating the Galaxy A5 into the campaign, Samsung was able to showcase the device's capabilities while also engaging with a broad audience of sports fans.
Operational Impact
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